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Better.co.uk: Mortgage Broker reviews

View other Better.co.uk products
4.89
Based on 2,140 reviews, last reviewed 28th Jul 2025
91% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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Latest highest rating:

5

Fab service Great service! Friendly and helpful Reviewed on: 28th July 2025
Kirsty H's avatar
Kirsty H

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
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Caro W
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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2140)

Excellent customer service

5
The process from start to finish was quick, smooth, professional and stress free thanks to the excellent customer service I received from Better. Reviewed on: 27th February 2025
Josephine S's avatar
Josephine S

Better are Best

5
I've used better for a number of years as they take all of the stress out of mortgaging and remortgaging - from endless searching for the best deal to trawling through review sites. Their customer service is exceptional, everyone I dealt with kept me informed every step of the way and they always had up to date information to hand. Will continue to use and recommend them, they are a brilliant organisation in every way. Reviewed on: 27th February 2025
Kate CG's avatar
Kate CG

Simply the best!

5
Really helpful and clear guidance with great recommendations Reviewed on: 27th February 2025
Alex's avatar
Alex

The process was smooth and made as simple as possibl...

5
The process was smooth and made as simple as possible, the team has answered all my questions in a timely manner. They were easy to reach every time when I had any questions. Reviewed on: 27th February 2025
Gabriela C's avatar
Gabriela C

Easier than setting up a tent

5
Everybody was super helpful and helped me and my husband to understand the steps involved in buying our first property Reviewed on: 27th February 2025
Viola's avatar
Viola

Mortgage was Made simple, thanks.

5
Mortgage was Made simple, thanks. Reviewed on: 27th February 2025
Philip D's avatar
Philip D

Look no further

5
Seamless. Couldn't ask for more. Reviewed on: 27th February 2025
Dom M's avatar
Dom M

Whenever i had a problem, all i did was call them up...

5
Whenever i had a problem, all i did was call them up and they solved my issues and dilemmas i had. Reviewed on: 27th February 2025
Peter's avatar
Peter

Best mortgage broker--wouldn't go anywhere else

5
Better.co.uk brokered my first mortgage and renegotiated the rate at the end of the first fixed-rate period. The customer service was impeccable, they got me the best rates on the market (I had shopped around and they outperformed the competition), and the communication and support was lightning-fast, detailed, and constructive. When it was time to renegotiate my mortgage, they gave me 6 months notice and made sure I could transition into an excellent new deal in good time, making the whole experience completely stress-free for me ans demystifying the whole process. I recommend them to everybody and will use them again. Reviewed on: 27th February 2025
Boriana A's avatar
Boriana A

Good service

5
Very thorough and always checking for better deals through the process Reviewed on: 27th February 2025
Sarah's avatar
Sarah

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