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Better.co.uk: Mortgage broker reviews

View other Better.co.uk products
4.88
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
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Caro W
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About this product

better.co.uk is the UK's first online mortgage broker.

Find out how much you can borrow in seconds without impacting your credit score. Whether you want funding for a renovation, to consolidate debts, or fund a large expense, better.co.uk have access to market-leading rates and lenders.

better.co.uk reviews help you find out what it’s really like to be a customer. If you’ve used better.co.uk before, you can also leave a review and share your experience.

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Better.co.uk Mortgage broker reviews (2141)

Ryan was the Best !!

5
We had Ryan Hall as our broker he was honest band extremely helpful, he was also very cheerful which made dealing with him easy. Reviewed on: 27th February 2025
Charlotte 's avatar
Charlotte

Very effective, easy to use and polite staff

5
Very effective, easy to use and polite staff Reviewed on: 27th February 2025
Iona M's avatar
Iona M

Bettet switch

4
Explained options clearly and went through guidance about switching from tracker to fixed. Reviewed on: 27th February 2025
Karen A's avatar
Karen A

Excellent service from start to finish

5
I dealt with Priyanka and Victoria, both were excellent Reviewed on: 27th February 2025
Abs S's avatar
Abs S

Amazing deal!

5
Amazing deal - better than the one I was on before so saved me loads and let me make the decisions. Reviewed on: 27th February 2025
Elaine Gee's avatar
Elaine Gee

Superb! Easy peasy!!

5
Superb! Made the whole process really simple and smooth! Reviewed on: 27th February 2025
Mathew Turner's avatar
Mathew Turner

Excellent service from start to finish.

5
Jamie was thorough and searched for the best deal for my circumstances as well as staying with my case right through to completion with regular contact and review of rates throughout. Reviewed on: 27th February 2025
Kate W's avatar
Kate W

Above and Beyond.

5
At a time of uncertainty in the market, better were clear and helpful in finding me the most suitable mortgage for my needs. They also took the time to switch me to slightly cheaper deals as and when they came up in the time that we waited for my old deal to end. Reviewed on: 27th February 2025
Samuel P's avatar
Samuel P

Excellent brokers.

5
They were excellent as brokers. Very clear communication, helpful and gave us useful suggestions and options. We used them when Liz Truss was doing her thing and the market was unsettled, and they were able to suggest a range of mortgage products that could help. Reviewed on: 27th February 2025
Tom F's avatar
Tom F

Would’ve been lost in a sea of mortgage options with...

5
Would’ve been lost in a sea of mortgage options without these guys. Friendly and super efficient. Reviewed on: 27th February 2025
Paul H's avatar
Paul H

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