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Better.co.uk: Mortgage Broker reviews

4.89
Based on 2,140 reviews, last reviewed 28th Jul 2025
90% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fab service Great service! Friendly and helpful Reviewed on: 28th July 2025
Kirsty H's avatar
Kirsty H

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2140)

Great customer service

5
Priyanka was very helpful and knowledgeable. Thanks Reviewed on: 27th February 2025

Excellent Service

4
We used better for both our house mortgage. Great service. Reviewed on: 27th February 2025

I simply won’t use anyone else now!

5
The experts at Better went above and beyond to reached out to me without even being asked, they’d independently reviewed my product and seen that I could be on a better deal, saving me circa £150/months! I barely had to lift a finger and they provided a fully comprehensive breakdown of everything for me. I simply won’t use anyone else! Reviewed on: 27th February 2025

Fantastic

5
From start to finish, the whole process was smooth with excellent communication and very helpful staff helping to find the best deal to suit our family. Reviewed on: 27th February 2025

From start to finish our experience was fantastic!

5
From start to finish our experience was fantastic! We couldn’t have done it without their help, their communication was second to none and they really found us a fantastic 5 year fixed deal. Thanks! Reviewed on: 27th February 2025

Remortgage a doddle!

5
Informative, proactive and quick, a great experience Reviewed on: 27th February 2025

Great personalised experience.

5
Great personalised experience. The team at better got us the best mortgage for our very specific needs. Reviewed on: 27th February 2025

Great service, on-time and friendly

5
Great service, on-time and friendly Reviewed on: 27th February 2025

Clear information, great service, recommend

4
Alot of calls back and forth to try and get the best deal. The team communicate well, and fice me the information before emails comes through. Reviewed on: 27th February 2025

Absolutely amazing 10/10 would recommend

5
I was struggling to find a suitable mortgage as it was my first but better really helped me find one. They were also really patient with me whilst I was working through the offers that I was providing and were still lovely after plenty of different quotes. Reviewed on: 27th February 2025

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