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Better.co.uk: Mortgage broker reviews

4.88
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

better.co.uk is the UK's first online mortgage broker.

Find out how much you can borrow in seconds without impacting your credit score. Whether you want funding for a renovation, to consolidate debts, or fund a large expense, better.co.uk have access to market-leading rates and lenders.

better.co.uk reviews help you find out what it’s really like to be a customer. If you’ve used better.co.uk before, you can also leave a review and share your experience.

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Better.co.uk Mortgage broker reviews (2141)

Friendly, efficient and professional service.

5
Friendly, efficient and professional service. Thank you! Reviewed on: 27th February 2025

Great team at Better.co.uk

5
Zach was very helpful in helping secure my mortgage. Reviewed on: 27th February 2025

Excellent insight

5
We secured a great deal with Better and don’t know what we would have done without their insight! Reviewed on: 27th February 2025

I found the whole experience very stressful.

2
I found the whole experience very stressful. Getting hold of the mortgage broker was tricky at times and I found myself left confused after contact. I wouldn't use Better again. Reviewed on: 27th February 2025

Brilliant smooth experience, knowledgeable & helpful

5
Brilliant smooth experience, knowledgeable & helpful Reviewed on: 27th February 2025

Very clear information and smooth process.

5
Very clear information and smooth process. Reviewed on: 27th February 2025

Above and beyond

5
Our experience was phenomenal. Our broker was absolutely incredible and was always at the end of the phone, for every little question and query we had. As first time buyers we found the experience with you invaluable because your staff we very knowledgeable, and gave us the confidence to make informed decisions throughout the process. Absolutely incredible customer service, Our broker continually went above and beyond for us. Couldn't have asked for better! Reviewed on: 27th February 2025

Don’t delay!

5
Secured a 10 year deal a few years ago with a pretty tight deadline but Ritesh Malian and Nikki Cooke were amazing and secured us an amazing deal with time to spare. I couldn’t fault the service nd have already recommended to friends and family. Keep up the good work because you’ll be my first choice when the time comes. Reviewed on: 27th February 2025

The process was user friendly the last time I applie...

5
The process was user friendly the last time I applied for a mortgage . Reviewed on: 27th February 2025

Amazing service, great communication and so much help!

5
Amazing service, great communication and so much help! Reviewed on: 27th February 2025

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