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Better.co.uk: Mortgage broker reviews

View other Better.co.uk products
4.88
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
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Caro W
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About this product

better.co.uk is the UK's first online mortgage broker.

Find out how much you can borrow in seconds without impacting your credit score. Whether you want funding for a renovation, to consolidate debts, or fund a large expense, better.co.uk have access to market-leading rates and lenders.

better.co.uk reviews help you find out what it’s really like to be a customer. If you’ve used better.co.uk before, you can also leave a review and share your experience.

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Better.co.uk Mortgage broker reviews (2141)

Just really easy , no fuss , and knowledgabble...

5
Just really easy , no fuss , and quick knowledgabble staff Reviewed on: 26th February 2025
Lee s's avatar
Lee s

Fast and efficient service.

5
I used Better.co.uk for my mortgage application. Nafisa was my advisor. The service was veru professional and personable and I received excellent advice on which documents I needed for my application etc and they applied for me and my mortgage was approved successfully with first attempt. The fee is very reasonable too. I would highly recommend their services to anyone who is looking for great mortgage advisor. Reviewed on: 26th February 2025
MJ's avatar
MJ

Exceptional service by dedicated team.

5
Very knowledgeable and professional team. Very smooth process and provided regular updates at each step. Reviewed on: 26th February 2025
Yashi 's avatar
Yashi

Receptive and responsive

5
Jai and team managed our case closely, offering help and guidance on the remortgage process, and secured us a great deal. Best of all; they were responsive and receptive to our priorities- never acting or treating us like they knew best (which they did, but it helps to feel in control of an unfamiliar process). We complete soon, and all thanks to the Better team for getting us to this finish line. Reviewed on: 26th February 2025
Alba's avatar
Alba

Found the perfect deal, with many variations of requ...

5
Found the perfect deal, with many variations of requirements, also considering de quality of the lender Reviewed on: 26th February 2025
V O's avatar
V O

Jaivick and Ellie were excellent.

5
Jaivick and Ellie were excellent. Reviewed on: 26th February 2025
Jidh A's avatar
Jidh A

Returning customer, cannot fault the service

5
Returning customer, cannot fault the service they provide. Always attentive to your needs and provide options depending on your circumstances. I would always use better, if nothing else, for the attention to detail and the help they provide Reviewed on: 26th February 2025
Joe S's avatar
Joe S

Excellent offer and even better long term service an...

5
Excellent offer and even better long term service and follow up Reviewed on: 26th February 2025
Inbal's avatar
Inbal

The people’s mortgage broker

5
Prepared a mortgage several months before renewal date torun back to back interest rates got dropped and better renegotiated a “better”deal for me saving me £35 a month. Doesn’t seem a lot of money but better in my pocket than the banks also the flow to remortgage is so smooth and effortless. Reviewed on: 26th February 2025
David's avatar
David

Jamie was brilliant

5
Jamie was brilliant at keeping me informed so the way through, and an update monthly Reviewed on: 26th February 2025
Lynne R's avatar
Lynne R

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