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Better.co.uk: Mortgage Broker reviews

View other Better.co.uk products
4.90
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
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Caro W
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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2141)

Very professional, helpful and proactive.

5
Very professional, helpful and proactive. I trust them to find me the best deal without any hassle. Reviewed on: 26th February 2025
HB's avatar
HB

Jess was absolutely brilliant.

5
Jess was absolutely brilliant. She pushed for a rate for us, followed up with a problem with it through customer service, chased up an issue with the lender and even raised a complaint which got us some compensation. Utterly brilliant and above and beyond. Reviewed on: 26th February 2025
Fred's avatar
Fred

Dead easy process, friendly and responsive communica...

5
Dead easy process, friendly and responsive communications Reviewed on: 26th February 2025
Adam Pope's avatar
Adam Pope

Very knowledgeable, supportive and helpful ensuring...

5
Very knowledgeable, supportive and helpful ensuring the best outcome for their customers on an individual basis! Reviewed on: 26th February 2025
Dawn c's avatar
Dawn c

Always helpful and great service

5
Always been so helpful, and listened to exactly what I need. Search for the best deals for our mortgage, and work answer all our questions. Thank you for helping us! Reviewed on: 26th February 2025
Donna D's avatar
Donna D

Paolo and Kate were amazing!

5
Paolo and Kate were amazing! They helped me at each stage and kept me updated as soon as new information became available. My case was a little tricky, but they helped me through is and I am so pleased to say I have a mortgage! Reviewed on: 26th February 2025
Cat's avatar
Cat

Good experience first time.

3
Good experience first time. Excellent service Reviewed on: 26th February 2025
Joanna G's avatar
Joanna G

Better are not better, they're the best.

5
Better are so easy to deal with. They keep you informed at every stage and don't stop looking for a better deal right up to when your accepted offer kicks in. Reviewed on: 26th February 2025
Tracey R's avatar
Tracey R

Helped me the whole way through

5
Priyanka and her team were very helpful with the transfer of my mortgage, helping me through the parts i didn't quite understand. Very informative the whole way through. Much appreciated and have already recommended their help to family! Reviewed on: 26th February 2025
NJackson's avatar
NJackson

Great communication from the team and great advice f...

5
Great communication from the team and great advice from Nafisa helping me with the different options available Reviewed on: 26th February 2025
Greg B's avatar
Greg B

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