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Better.co.uk: Mortgage broker reviews

4.88
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

better.co.uk is the UK's first online mortgage broker.

Find out how much you can borrow in seconds without impacting your credit score. Whether you want funding for a renovation, to consolidate debts, or fund a large expense, better.co.uk have access to market-leading rates and lenders.

better.co.uk reviews help you find out what it’s really like to be a customer. If you’ve used better.co.uk before, you can also leave a review and share your experience.

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Better.co.uk Mortgage broker reviews (2141)

Easy to deal with

5
Paolo has been great to communicate with, always very approachable making the whole process easy Reviewed on: 26th February 2025

The light in the dark

5
It was a stressful time (divorce) and I had never applied for a mortgage before. I can honestly say I was very well looked after and the whole process was super smooth. Thank you Reviewed on: 26th February 2025

Very positive experience

5
Priya has always been available to support me Reviewed on: 26th February 2025

Matthew was brilliant help in explaining everything

5
Matthew was brilliant help in explaining everything Reviewed on: 26th February 2025

Fast. Efficient. Reliable.

5
Fast. Efficient. And great communication. Reviewed on: 26th February 2025

Good service and very easy to use through Monzo

5
Good service and very easy to use through Monzo Reviewed on: 26th February 2025

Amazing service

5
I had a remortgage deal with Better. And I have only amazing recommendation!! Reviewed on: 26th February 2025

Very helpful advisers.

5
Very helpful advisers. Guaranteed to come back with a new offer if rates were lowered. Also gave cashback for using them. Would use them for remortgaging again! Reviewed on: 26th February 2025

First time buyer

5
As a first time buyer, hearing the horror stories of buying a house. Better.co.uk was such a relief as it was one of the most simplest processes to deal with and Jessica Fenton went above and beyond to help me and my partner out! Reviewed on: 26th February 2025

Excellent service

5
Excellent service and thorough review of the market Reviewed on: 26th February 2025

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