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Better.co.uk: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.9 (1905 reviews)

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4.90

Based on 1,905 reviews, last reviewed 1st Mar 2025

123100% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was my first time and other brokers were messing... It was my first time and other brokers were messing me about. My experience from start to finish was immaculate and humane. I was well informed and my... Read more Reviewed on: 1st March 2025

Latest lowest rating:

1

They were terrible. They were terrible. Recommended me for products I couldn't get. I ended up with two lenders turning me down, and they removed my contact there from hi... Read more Reviewed on: 28th February 2025

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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (1905)

Stuck with us till it mattered!

They got stuck with us for six months whilst we navigated the Scottish housing market and when it came time to pull the trigger all the support we had was quick efficient and got us the deal we wanted when we needed it. Reviewed on: 25th March 2024

Excellent customer service and attention to detail

I approached Better.co.uk through a recommendation from MoneysavingExpert website. I'm glad I out of the 3 mortgage brokers I contacted the customer service, attention to details and my needs resulted in me obtaining the mortgage I required at a very competative rate. I addition, they also helped me reassess and upgrade my life insurance provision as a result of my new mortgage. Reviewed on: 25th March 2024

Excellent customer service

Got my mortgage with better in October 2023. They were very helpful and kind. As a first time buyer I was very nervous but the staff at better, Ashleigh in particular, was absolutely fantastic and I was put at ease straight away. Reviewed on: 25th March 2024

Painless

My experience has been painless, they have explained everything and the online portal is extremely intuitive. Although the service is free (paid for by the lender), they have not pressured me about buying any of their addon services. Reviewed on: 25th March 2024

Very easy to deal with

Very easy to deal with and made it easy to speak to around work. Reviewed on: 25th March 2024

Received 5 star service.

Received 5 star service. Really easy and stressfree experience from start too finish. Reviewed on: 25th March 2024

Easy from start to finish.

Easy from start to finish. The process was efficient and great value for money Reviewed on: 25th March 2024

well organised and helpful

It was very informative and flexible. they were respond it very patiently, friendly, promptly and quickly.. They were very helpful and organised and arranged my mortgage within the time. Reviewed on: 25th March 2024

A helping hand when you have no idea what you’re doing!

I can’t believe this is a free service! I had phone calls from them nearly every week to check in and help me with every choice I made. Everything was explained to be simply and without judgment of me not really knowing very much about mortgages at all! I only bought my parents house from them (which I had lived in anyway for 20 years but they were ready to retire and move somewhere quieter). I just wouldn’t have known what to do without Trussle/Better’s help! I started with Ian Mathias helping me, he is so friendly and informative and I spent the most time talking to him. Christine Brain helped me a lot near the end of mortgage acceptance and she is a lovely person to speak to on the phone, good sense of humour and bubbly. Niladri Chakraborty got all of my policies sorted very quickly and easily (mortgage protection etc) and explained to me why I needed them. And finally Kate Williams was another informative clear talker, all the staff I spoke to are just good at their jobs and get it done quickly and clearly for us and it’s all free! Reviewed on: 25th March 2024

It was a great experience, though a bit stressful...

It was a great experience, though a bit stressful but it was successful at last Reviewed on: 25th March 2024

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Better.co.uk: Mortgage Broker reviews

123100% increase in 5 star reviews

400% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Better.co.uk: Mortgage Broker now

Better.co.uk Mortgage Broker reviews (1905)

Stuck with us till it mattered!

Excellent customer service and attention to detail

Excellent customer service

Painless

Very easy to deal with

Received 5 star service.

Easy from start to finish.

well organised and helpful

A helping hand when you have no idea what you’re doing!

It was a great experience, though a bit stressful...

Review Better.co.uk: Mortgage Broker now

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