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Better.co.uk: Mortgage broker reviews

View other Better.co.uk products
4.88
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W
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About this product

better.co.uk is the UK's first online mortgage broker.

Find out how much you can borrow in seconds without impacting your credit score. Whether you want funding for a renovation, to consolidate debts, or fund a large expense, better.co.uk have access to market-leading rates and lenders.

better.co.uk reviews help you find out what it’s really like to be a customer. If you’ve used better.co.uk before, you can also leave a review and share your experience.

Review Better.co.uk: Mortgage broker now

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Better.co.uk Mortgage broker reviews (2141)

Easy, efficient.

5
Easy, efficient. No cost. Nice people. Reviewed on: 26th February 2025
Chris's avatar
Chris

useful available and competent

4
The Better people I'm talking to are nice, useful available and competent. Reviewed on: 26th February 2025
Bertrand 's avatar
Bertrand

Friendly, fast communication, felt secure I had the...

5
Friendly, fast communication, felt secure I had the best deal, was regularly updated. Saved me lots of time in comparing myself. Reviewed on: 26th February 2025
Hannah's avatar
Hannah

Excellent service

5
I have used these guys for many years now and couldn't fault the service, they go the extra mile to make it all the easier and less stressful for me. Reviewed on: 26th February 2025
LEE SWINDALE's avatar
LEE SWINDALE

Horrendous experience

1
Basically fed me a pile of lies. Loan approved, then it’s not. Raised a complaint, totally dismissed. So having to raise a complaint via the ombudsman. AVOID! Reviewed on: 26th February 2025
Raymond C's avatar
Raymond C

Better is just Better

5
Great team at better. They will actually respond. They are knowledgable and will act in their customers beat of interest. I am super pleased with the deal they have found. I will definately use them again and thoroughly recommend theor service. The Rate watch is agame changer.. it ensure you do not lose out on the best available deal. Reviewed on: 26th February 2025
Rizwan G's avatar
Rizwan G

High service quality

4
Very responsive and knowledgeable broker. Dedicated broker and case manager to push through. Also free service but still high service quality, very much appreciated by a FTB Reviewed on: 26th February 2025
Cathy 's avatar
Cathy

Honest and kept it simple, no pressure and good comm...

5
Honest and kept it simple, no pressure and good communication Reviewed on: 26th February 2025
Philip w's avatar
Philip w

Truly Excellent

5
Great service, patient and knowledgeable people who explained the process in simple language. I'll be using Better again and I'd recommend them to anyone be the a first timer or remortgaging. Truly excellent. Reviewed on: 26th February 2025
RW's avatar
RW

Excellent tailored service

5
Just excellent service which is tailored to your needs Reviewed on: 26th February 2025
Jean Philippe P's avatar
Jean Philippe P

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