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Better.co.uk: Mortgage Broker reviews

4.90
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2141)

The integration of Better in the Monzo app made ever...

5
The integration of Better in the Monzo app made every smooth and easy to track. See you in 2 years time! Reviewed on: 22nd February 2025

Helpful with focus on the customer.

5
Helpful with focus on the customer. Provides good value service. Excellent and timely communication. Reviewed on: 22nd February 2025

The advisors were fine but the guy trying to sell me...

2
The advisors were fine but the guy trying to sell me insurance afterwards was AFEFUL, so pushy. Despite saying no so many times he pushed and pushed. His calls were constant and i couldn't avoid him Reviewed on: 22nd February 2025

A Smooth and Stress-Free Mortgage Experience

5
I had a fantastic experience with Better.co.uk as my mortgage broker. From start to finish, the staff were incredibly friendly and professional. They kept me updated at every step of the process, which made everything feel smooth and stress-free. I also received a great deal, which was a huge relief. I highly recommend Better.co.uk to anyone looking for reliable mortgage advice and excellent customer service! Reviewed on: 22nd February 2025

Just great!

5
Fab experience from start to finish especially as we were a little complicated due to my income status. Reviewed on: 22nd February 2025

Great mortgage finders

5
They found me a brilliant mortgage when other brokers had failed Reviewed on: 22nd February 2025

Very professional approach and happy with all my exp...

5
Very professional approach and happy with all my experience of renewing my contract Reviewed on: 22nd February 2025

Hassle-free quality service and best deals

5
The assistants were knowledgeable, helpful and pleasant to deal with. Even though they were not able to alter repayment period to be shorter, the quality of service was great and switch was swift and easy. Reviewed on: 22nd February 2025

Supremely responsive and proactive

5
I've never experienced such a smooth process for something so major. Amanda and Jessica at Better were extremely responsive, proactive and incredibly easy to work with. So impressed. Reviewed on: 20th February 2025

Made the process of remortgaging very easy.

5
Made the process of remortgaging very easy. Good range of competitive deals on offer. Very friendly and knowledgeable people. Refreshing to not have to pay a fee Reviewed on: 9th February 2025

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