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Better.co.uk: Mortgage broker reviews

View other Better.co.uk products
4.88
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
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Caro W
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About this product

better.co.uk is the UK's first online mortgage broker.

Find out how much you can borrow in seconds without impacting your credit score. Whether you want funding for a renovation, to consolidate debts, or fund a large expense, better.co.uk have access to market-leading rates and lenders.

better.co.uk reviews help you find out what it’s really like to be a customer. If you’ve used better.co.uk before, you can also leave a review and share your experience.

Review Better.co.uk: Mortgage broker now

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Better.co.uk Mortgage broker reviews (2141)

Dealing with Jaivik Patel has been a pleasure.

5
Dealing with Jaivik Patel has been a pleasure. He is extremely knowledgeable and understood my requirements perfectly and recommended the best product. Furthermore he kept looking for better deals throughout the duration of the transaction. Best service ever! Reviewed on: 28th January 2025
Elisabetta T's avatar
Elisabetta T

Excellent service from start to finish even if I was...

5
Excellent service from start to finish even if I was a bit apprehensive at first having used Monzo to first get in touch. Reviewed on: 28th January 2025
Martin C's avatar
Martin C

Great company and amazing customer support!

5
Great company and amazing customer support! Jessica was great! I will recommend her to all my friends! Reviewed on: 28th January 2025
Vanya Georgieva's avatar
Vanya Georgieva

Very knowledgeable and helpful team.

5
Very knowledgeable and helpful team. Free to use. Great alerts service so I'd get a message when rates had decreased Reviewed on: 28th January 2025
Oliver V's avatar
Oliver V

Fantastic experience - had our mortgage completed wi...

5
Fantastic experience - had our mortgage completed within a few weeks. Reviewed on: 28th January 2025
Elle Stevenson's avatar
Elle Stevenson

Very good service , good responsive service

5
Very good service , good responsive service Reviewed on: 28th January 2025
Jignesh p's avatar
Jignesh p

I had regular phone calls every 6 weeks to lock me i...

5
I had regular phone calls every 6 weeks to lock me into a good deal if the Bank of England changed the interest rates Reviewed on: 28th January 2025
Bobby 's avatar
Bobby

Tenacious in the face of difficulties!

5
Two complicated cases, which took a long time to get sorted - several different Better staff were involved and whilst it took longer than hoped, they were tenacious and we got there in the end! Reviewed on: 28th January 2025
AK's avatar
AK

The broker helped at every stage of the process and...

5
The broker helped at every stage of the process and took the time we needed. She made sure we understood everything but didn't overwhelm us. Made moving home so much less stressful. Reviewed on: 28th January 2025
Clare B's avatar
Clare B

Better - they go above and beyond!!

5
Fabulous service, fantastic product knowledge, helpful friendly staff. I particularly liked that they set reminders to contact you when your product is due to expire, and email you to let you know the best offers available to switch to. Reviewed on: 28th January 2025
Donna Mottershead's avatar
Donna Mottershead

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