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Better.co.uk: Mortgage Broker reviews

View other Better.co.uk products
4.90
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
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Caro W
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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2141)

WOW - Shout out to Paolo

5
Paolo has been amazing from start to finish! Answering emails on his days off, couldn't have asked for more with this service and will be recommending to others Reviewed on: 27th May 2024
Rob G's avatar
Rob G

Best Mortage Advicer

5
Wonderful experience with Better Reviewed on: 25th May 2024
Qamar Alam's avatar
Qamar Alam

I recently had the pleasure of working with Brad and...

5
I recently had the pleasure of working with Brad and Amanda on my remortgage, and I couldn't be more satisfied with the experience. Brad and Amanda are always available to answer my questions and provide clear guidance to ensure that the entire process is smooth and stress-free. I highly recommend their services to anyone in need of mortgage assistance. Thank you, Brad and Amanda, for your outstanding support! Reviewed on: 23rd May 2024
A's avatar
A

Quick and efficent, had a MIP in minutes and everyth...

5
Quick and efficent, had a MIP in minutes and everything sorted in a matter of weeks Reviewed on: 22nd May 2024
ON's avatar
ON

Brilliant communication and a very easy to use onlin...

5
Brilliant communication and a very easy to use online portal. I found the emails very useful, not too many, not too few, and the friendliness of the broker was great. Reviewed on: 21st May 2024
Hannah's avatar
Hannah

Really good and swift, definitely outstanding servic...

5
Really good and swift, definitely outstanding service specially given they don’t charge anything to buyers Reviewed on: 21st May 2024
Pablo R's avatar
Pablo R

Better brokers have very good knowledge and can advi...

5
Better brokers have very good knowledge and can advise you on the best lender for your criteria. Reviewed on: 21st May 2024
Abdul Y's avatar
Abdul Y

Excellent advisor.

5
Excellent advisor. Knowledge but not pushy. Ensured best rate before switch rates went up. Timely and polite communication at all times. Reviewed on: 17th May 2024
Daniella S's avatar
Daniella S

Great communication

5
Easy to fill in application. Very responsive from the team. Calls us to explain what is needed, what's going to happen and explain the process to us. Reviewed on: 17th May 2024
KA's avatar
KA

Fantastic service from start to finish

5
Chantelle was fantastic! She listened to our circumstances, and came up with possible mortgage options. Once she had all our paper work she was able to find us a mortgage to suit our requirements. We originally tried through L&C and felt it was too much trouble and complication for the advisor who said there is no point and to wait another year. Where as Better gave us a 5 star service from start to finish. Nothing was too much bother and it was also a sleek handover to Ellie who was great keeping us on track till the mortgage was offered. Thank you girls and thank you to Better. 100% will use again and refer to friends and family. Reviewed on: 11th May 2024
Nicolo F's avatar
Nicolo F

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