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Better.co.uk: Mortgage broker reviews

View other Better.co.uk products
4.88
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
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Caro W
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About this product

better.co.uk is the UK's first online mortgage broker.

Find out how much you can borrow in seconds without impacting your credit score. Whether you want funding for a renovation, to consolidate debts, or fund a large expense, better.co.uk have access to market-leading rates and lenders.

better.co.uk reviews help you find out what it’s really like to be a customer. If you’ve used better.co.uk before, you can also leave a review and share your experience.

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Better.co.uk Mortgage broker reviews (2141)

Cannot fault

5
Great service. They did basically everything for me and took a lot of the stress from me when remortgaging. Helped me find a better fixed deal later and maintained great contact. My adviser was Jamie and I cannot fault him. Reviewed on: 25th March 2024
Shanden-Alexandra M's avatar
Shanden-Alexandra M

Very helpful and fast to respond.

5
Very helpful and fast to respond. They took the time to explain anything we wasn't sure about. Reviewed on: 25th March 2024
Benjamin J's avatar
Benjamin J

Excellent Service

5
Brokered my mortgage at a great rate and no fee - hassle free Reviewed on: 25th March 2024
Graeme W's avatar
Graeme W

Good rates

4
Good rates, helping people.Fast response and professional.I have requested some rates for my potential new house. They were really nice and friendly on the response. I would recommend better UK for a great service. They send me the reccomendation via email shortly and efficiently. Nothing else to say. Go for it.Nice to have a zero cost for the application.other brokers ask you so much money. I person went to maternity leave and a colleague helped me with all the question I have got. He callede to understand what I needed and had the best outcome rates Reviewed on: 25th March 2024
Genny B's avatar
Genny B

Really swift replying and clear these reaponses

5
Really swift replying and clear these reaponses Reviewed on: 25th March 2024
Victoria T's avatar
Victoria T

Stressful time made easier

4
During a very stressful period with changing circumstances, Better supported my needs as they evolved and got me what I think was the best deal possible at the time. Reviewed on: 25th March 2024
Zoe W's avatar
Zoe W

Mortgage review

5
Provided a good fixed rate product. Kept informed at all stages and no fees. That’s from a retired IFA. Reviewed on: 25th March 2024
Colin's avatar
Colin

Very quick response.

5
Very quick response. Give a lot of information which I thought was great. Brokers are very friendly and will answer any questions in a timely manner. Reviewed on: 25th March 2024
Shaunaleigh L's avatar
Shaunaleigh L

Really great

5
Great and helpful. Been there for all the questions and queries, understanding and amazing Reviewed on: 25th March 2024
Aidan M's avatar
Aidan M

The journey from start to end was great

5
The journey from start to end was great Reviewed on: 25th March 2024
Muhammad Imran's avatar
Muhammad Imran

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