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Better.co.uk: Mortgage Broker reviews

4.90
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2141)

Amazing service provided throughout

5
Amazing service provided throughout Reviewed on: 25th March 2024

Knowledgeable person assisted with good range of opt...

5
Knowledgeable person assisted with good range of options Reviewed on: 25th March 2024

It was quick and smooth.

5
It was quick and smooth. The team was very helpful when I was having issues with the conveyancor. Reviewed on: 25th March 2024

Customer service was always reliable and transparent

5
Customer service was always reliable and transparent Reviewed on: 25th March 2024

Really helpful staff throughout.

5
Really helpful staff throughout. I feel confident they did get me the best deal possible at the time, so overall a good experience and would use again Reviewed on: 25th March 2024

Excellent service and good staff

5
Excellent service and good staff Reviewed on: 25th March 2024

Quick replies always on hand to help.

5
Quick replies always on hand to help. Made the process so much easier. Reviewed on: 25th March 2024

Speedy replies to queries, takes all the hard work o...

4
Speedy replies to queries, takes all the hard work out of doing the application yourself! Great offers and access to deals when you have a poor credit score like myself! Reviewed on: 22nd March 2024

Highly recommend for mortgage help

5
Really helpful, great communication and made the process (in this case mortgage review and renewal) so easy. Would absolutely recommend - Charlie in particular. Reviewed on: 21st March 2024

So Supportive!

5
Broker teams are brilliant! So supportive, always there to help! Help every step of the way! Always checking on me and my regular updates. Appreciate everything they have done. Reviewed on: 21st March 2024

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