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Better.co.uk: Mortgage Broker reviews

4.89
Based on 1,998 reviews, last reviewed 3rd Mar 2025
131500% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Would definitely recommend Better made the process of obtaining a mortgage really straightforward. Jamie and Kate were really helpful throughout with excellent communication an... Read more Reviewed on: 3rd March 2025
Joseph A's avatar
Joseph A

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (1998)

Excellent

5
Excellent from start to finish. Professional and very helpful. Daniel helped me through everything and got me the mortgage right for me. Would definetly reccommend. Thankyou. Reviewed on: 23rd February 2021

Great fixed rate deal - smooth process

5
I was looking to remortgage to make a cash payment as part of a divorce settlement. I came across Trussle on a google search. I was sceptical about an online broker, but I put a few details in to an enquiry and had a call the very next day. We ran through my requirements and budget and was offered a market leading deal via Santander. They even put me in touch with an internet based conveyancer. The whole process was very smooth and efficient and I was delighted with the fixed rate Trussle found for me. 10 out of 10 Reviewed on: 23rd February 2021

Effortless

5
Amazing, cannot fault part of the service we received. From our first mortgage and also our remortgage, staff were friendly, helpful and were able to simplify the whole process which made it feel like we barely did anything at all. Reviewed on: 23rd February 2021

Mortgage application

5
Excellent service with good communications Reviewed on: 23rd February 2021

Simple process managed by helpful people.

5
Great processes and great people, just about everything went like clockwork and when interventions were required they were handled without any drama. I was amazed how quickly /smoothly things went from application to offer. Reviewed on: 23rd February 2021

Mortgage

5
Lovely company to work with, they helped me at every step of the mortgage. Reviewed on: 23rd February 2021

Excellent on all counts

5
Trussle found me a great deal and guided me through the mortgage maze speedidly and with as ;ottle fuss as possible. One cannot ask for anything more. Reviewed on: 23rd February 2021

Excellence in Mortgage Broking

5
Trussle provide an excellent client journey from the first contact to the last. Reviewed on: 23rd February 2021

Easy

5
We had huge concerned buying a property after lockdown. Our mortgage options shrunk massively because of the reduction in mortgage products on the market. This wasn’t a problem for Trussle, and their opening hours allowed us to apply for a product that was going to be withdrawn the next day. Always helpful, professional and polite. Recommend to everyone! Reviewed on: 23rd February 2021

Brilliant service

5
Received absolutely brilliant service from Charlie at Trussle in 2018/19 when purchasing our first house. They found us a great mortgage product and were there every step of the way to guide us through the house buying/mortgage process. We are currently using them again in order to remortgage as our initial deal is coming to an end, and so far so good again (and again, hats off to Charlie for picking up where he left off in 2019!) Reviewed on: 23rd February 2021

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