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Better.co.uk: Mortgage Broker reviews

4.90
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2141)

Professional company very fast and friendly

5
Extremely professional friendly staff. Would highly recommend to everyone I know. Reviewed on: 7th April 2021

Fast and easy submitting documents

5
Always keeping you posted with updates with progress on my case Reviewed on: 7th April 2021

Simply the Best

5
Reliable honest straight forward cheap I would highly recommend and have in the last and future TRUSSLE Reviewed on: 7th April 2021

Superb service

5
Friendly efficient staff who kept us informed every step of the way. Viewing to completion in just 10 weeks which we couldn't have acheived without the help of the Trussle mortgage team. Well done and thank you Reviewed on: 7th April 2021

Re-finance

5
Super easy from start to finish, helpful broker great rates and I was very very impressed Reviewed on: 7th April 2021

Excellent

5
Excellent service they helped me with every aspect of my re-mortgage. Reviewed on: 7th April 2021

Simply perfect

5
Once I started using Trussle in 2018 I knew I would not go elsewhere. The communication is perfection, I was never left waiting and always had a response. The process online was simple and made for a very speedy mortgage and subsequent additional lending. After many applications done through local and global advisors for me and family, I am just upset I didn't come across Trussle before now. Reviewed on: 7th April 2021

Fantastic service and very efficient.

5
Straight forward, easy to access and use online tools. Timely and efficient all round service Reviewed on: 7th April 2021

Outstanding service

5
My experience with Trussle was outstanding. As a first time buyer, the process of buying a house made me very apprehensive, but the case workers were patient, efficient and understanding. They helped me through the process of buying my first house and made the experience enjoyable. I would 100% recommend! Reviewed on: 7th April 2021

Good efficient service

5
Fully informed assistance and they kept me informed of the different stages of my mortgage application. I felt assured of the process and requirements till the final offer. Reviewed on: 7th April 2021

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