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Better.co.uk: Mortgage Broker reviews

View other Better.co.uk products
4.90
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
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Caro W
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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2141)

Charlie was amazing!

5
Had a great experience using Trussle. Charlie summarised my options and made the process so simple for a first time buyer Reviewed on: 7th April 2021
Lmudhar's avatar
Lmudhar

Easy, friendly, perfect service

5
So straight forward. Staffs attention to detail is excellent. So stress free. Highly reccomend! Reviewed on: 7th April 2021
Jane's avatar
Jane

. Difference makers

5
Brilliant service, customer service excellent they get that they are changing lives not just giving mortgages Reviewed on: 7th April 2021
Shina's avatar
Shina

Great service

5
Totally hassle-free. Brilliant. Used them twice and will use again. Reviewed on: 7th April 2021
Alex Oleshev's avatar
Alex Oleshev

Easy process, great customer support

5
Really positive process, simple and smooth, supported by a great customer experience Reviewed on: 7th April 2021
robin.turton@gmail.com's avatar
[email protected]

Super helpful and informative

5
I am really happy with my overall experience with trussle and their representatives who helped me to get my mortgage at a very competitive rate. From the start of the process to the very end always being very supportive, efficient and informative throughout. Would highly recommend!!! Reviewed on: 7th April 2021
Irmina 's avatar
Irmina

Professional advisors provide excellent service

5
Mr Umair Afzal provided excellent service throughout process. I have already recommended a few friends and family members and will continue do so. Reviewed on: 7th April 2021
Tanweer Memon's avatar
Tanweer Memon

Excellent service

5
I cannot find fault from start to finish. Other brokers had been unable to provide a suitable mortgage, but Trussle came up with a great mortgage deal and were really helpful right up to completion. Reviewed on: 7th April 2021
Stephen R's avatar
Stephen R

Outstanding service

5
Absolutely excellent service by the team at Trussle. They kept me in the loop the whole time and when I started to lose hope that we would get a mortgage offer due to current circumstances. They did everything they could and completely pulled it out of the page getting me a mortgage offer at such a fast paste. Reviewed on: 7th April 2021
Sam Lilley's avatar
Sam Lilley

Excellent service

5
Very helpful, efficient team that have been at the end of an email throughout my mortgage process. Already recommended to family and friends. Reviewed on: 7th April 2021
Nicki's avatar
Nicki

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