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Better.co.uk: Mortgage broker reviews

4.88
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

better.co.uk is the UK's first online mortgage broker.

Find out how much you can borrow in seconds without impacting your credit score. Whether you want funding for a renovation, to consolidate debts, or fund a large expense, better.co.uk have access to market-leading rates and lenders.

better.co.uk reviews help you find out what it’s really like to be a customer. If you’ve used better.co.uk before, you can also leave a review and share your experience.

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Better.co.uk Mortgage broker reviews (2141)

Great service.

4
Great service. Good choice of mortgages and good communication. Reviewed on: 28th February 2025

Personalised help from Jessica who understood what I...

5
Personalised help from Jessica who understood what I needed and tracked the market to ensure the best deal as my previous mortgage ran out. I would happily use them again and recommend them to friends and family. Reviewed on: 28th February 2025

Jamie from Better worked with us throughout our conv...

5
Jamie from Better worked with us throughout our conveyancing process to ensure that on completion we had the best possible deal. Great customer service, very happy with the outcome! Reviewed on: 28th February 2025

Couldn't recommend Better enough!

5
Johnny was absolutely brilliant in making the process of getting our mortgage as simple and easy as possible. I couldn't recommend Better enough - in fact I did! I recommended them to my brother who also had an amazing experience! :) Reviewed on: 28th February 2025

Such a good experience

5
Such a good experience- the team couldn’t do enough to help me, were very responsive to what I needed, I would highly recommend to anyone. Reviewed on: 28th February 2025

Found the best mortgage rate for us and we’re very h...

5
Found the best mortgage rate for us and we’re very helpful through the whole buying process as first time buyers Reviewed on: 28th February 2025

Friendly fast service with good comms along the way

5
Friendly fast service with good comms along the way Reviewed on: 28th February 2025

The team at better help were great, informative and...

5
The team at better help were great, informative and great and keeping me updated with what deals were available, constantly checking the market. Reviewed on: 28th February 2025

Great experience Great experience

5
Great experience, would use again Reviewed on: 28th February 2025

I've used Better twice and they have always been fan...

5
I've used Better twice and they have always been fantastic. Reviewed on: 28th February 2025

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