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Better.co.uk: Mortgage Broker reviews

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4.86
Based on 769 reviews, last reviewed 27th Feb 2025
17800% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Jamie May has been excellent throughout the whole pr... Jamie May has been excellent throughout the whole process, regularly checking in with updated mortgage offers and is very quick, polite and profession... Read more Reviewed on: 27th February 2025
Peter N's avatar
Peter N

Latest lowest rating:

1

Horrendous experience Basically fed me a pile of lies. Loan approved, then it’s not. Raised a complaint, totally dismissed. So having to raise a complaint via the ombuds... Read more Reviewed on: 26th February 2025
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Raymond C
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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (769)

Residential & Buy2let mortgages

5
This is the 3rd time that I have used this company in the last 18 months for both a mortgage on my own home and 2 buy2let mortgages. I have dealt with "Kane" as the primary advisor as well as others within the company, who work :chasing the lenders" Ashleigh and Zain have been the 2 that have done this role for me on my account. The company are biliant, they provide the exact service as advertised and with NONE of those fees that the high-street brokers (with Estate agents or Banks) do and will charge you. They are professional, prompt and excellent at keeping you updated as to how the submission / mortgagee application is progressing. Recommended a number of times to friends and other landlords, honestly I cannot praise them all enough for the service provided. Thank you Trussle and stay safe Rodger Clark Reviewed on: 23rd February 2021
rodger Clark's avatar
rodger Clark

Changed my life

5
Really glad I can across Trussle on an internet search. They managed to get me a mortgage when no other mortgage broker would, specifically due my self-employment which unfortunately has raised red flags for other mortgage brokers. Thanks to Trussle I was able to purchase a property. Will always recommend. Reviewed on: 23rd February 2021
dborgbrincat@gmail.com's avatar
[email protected]

simple and easy

5
seamless process and a real person to talk to if you get stuck Reviewed on: 23rd February 2021
Sara's avatar
Sara

Slick technology

4
Trussles website is great. Keeps you informed every step of the way. Reviewed on: 23rd February 2021
Emma Burgess 's avatar
Emma Burgess

Easy. Helpful. Informative.

5
Really helpful took the stress out of finding the best deal. Always on hand to help and always followed up to make sure everything has gone smoothly Reviewed on: 23rd February 2021
pyro1992@hotmail.co.uk's avatar
[email protected]

A mortgage broker you can trust

5
Chose Trussle as this was a free service and wasn’t expecting too much but I was greatly surprised from start to finish fantastic service excellent customer service always kept me updated on the application would highly recommend very satisfied customer. Reviewed on: 23rd February 2021
Martyn's avatar
Martyn

Not just a number.

5
Very personable, never made to feel just like a number. Treat as an individual case & no assumptions made. Reviewed on: 23rd February 2021
Colin Rasmussen's avatar
Colin Rasmussen

Friendly and helpful service

5
Remortgaged with trussle and they were so helpful and friendly Reviewed on: 23rd February 2021
Lmck's avatar
Lmck

Fantastic, easy service

5
Brilliant service from start to finish. Even when my first move fell through, they were helpful and reassuring and found me a great deal on my first place. Particularly liked the personal follow up messages to make sure all was ok, made a nice change from a generic automated one! Reviewed on: 23rd February 2021
Luke S's avatar
Luke S

Quick and helpful

5
Trussle found us a great deal which was not available through our own searches. They were quick to respond and wiing to help with all queries Reviewed on: 23rd February 2021
Sophie's avatar
Sophie

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