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Better.co.uk: Mortgage broker reviews

View other Better.co.uk products
4.88
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W
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About this product

better.co.uk is the UK's first online mortgage broker.

Find out how much you can borrow in seconds without impacting your credit score. Whether you want funding for a renovation, to consolidate debts, or fund a large expense, better.co.uk have access to market-leading rates and lenders.

better.co.uk reviews help you find out what it’s really like to be a customer. If you’ve used better.co.uk before, you can also leave a review and share your experience.

Review Better.co.uk: Mortgage broker now

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Better.co.uk Mortgage broker reviews (2141)

Really easy service, took away the stress

5
Really easy service, took away the stress Reviewed on: 28th February 2025
Michael's avatar
Michael

We have used better twice now and wouldn’t go anywhe...

5
We have used better twice now and wouldn’t go anywhere else. Our mortgage advisor Scott is very helpful, friendly and professional. Reviewed on: 28th February 2025
Lindsey J's avatar
Lindsey J

Great service!

5
I have used Better twice now firstly for a mortgage and secondly a remortgage. Both times the process was smooth and stress free. Reviewed on: 28th February 2025
FL's avatar
FL

Customer delight

5
Simple, easy and fast. Took the stress out of looking at lots of offers. Explained everything they were doing and kept us informed of progress. They were professional and knowledgeable and took time and effort to understand the customer needs. Reviewed on: 28th February 2025
Phil J's avatar
Phil J

Top service, excellent advice even with my unusual w...

5
Top service, excellent advice even with my unusual working conditions, which can make getting a mortgage difficult. Better came through and delivered with the best rates! Reviewed on: 28th February 2025
WD's avatar
WD

Very friendly & excellent communication throughout

5
Very friendly & excellent communication throughout Reviewed on: 28th February 2025
Leanne B's avatar
Leanne B

Quick and easy

5
Contacted better.co.uk online for a mortgage, it was super easy and simple. They came back to me right away, provided professional advises and suitable product quickly. When rate dropped, they helped update my mortgage offer. Highly recommend. Reviewed on: 28th February 2025
IVI 's avatar
IVI

The representative was extremely responsive and know...

5
The representative was extremely responsive and knowledgeable. As a first time homebuyer an expat from the United States it is incredibly daunting for a newcomer in the UK housing market. Better helped me confidently secure the best rate, answered all my questions and completely guided me through the process from start to finish. Reviewed on: 28th February 2025
John's avatar
John

Very friendly, helped me get the best rate and very...

5
Very friendly, helped me get the best rate and very efficient. Reviewed on: 28th February 2025
Danielle D's avatar
Danielle D

Would use them again and again!!!

5
I've used them 4 or 5 times now and they've been so helpful, knowledgeable an professional. Reviewed on: 28th February 2025
Julian C's avatar
Julian C

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