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Better.co.uk: Mortgage Broker reviews

4.90
Based on 2,141 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Stephen has been very helpful on both original mortg... Stephen has been very helpful on both original mortgage & remortgaging Reviewed on: 26th March 2026
F w's avatar
F w

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

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Better.co.uk Mortgage Broker reviews (2141)

Better helped me find a better mortgage than I reali...

5
Better helped me find a better mortgage than I realised I could get. They had great customer service and kept me updated on any changes. And all this without having to pay them anything, 5 stars! Reviewed on: 28th February 2025

Understanding, patient advisers

5
Understanding, patient adviser. Good range of products. Creative problem solvers Reviewed on: 28th February 2025

Excellent customer service

5
Giovanni Buckley and team were very efficient and ensured that our mortgage application progressed without any issues or delays. Reviewed on: 28th February 2025

Helped finding the best mortgage rates

5
Helped finding the best mortgage rates Reviewed on: 28th February 2025

The Best

5
Better helped me get my mortgage. I was single, in a low income and had pretty poor credit. I did not think I could own my own home. Brendan @ Better was so helpful and understanding and really worked hard to get me a mortgage. I couldn't rate them higher. Reviewed on: 28th February 2025

Good service.

4
Good service. No issues responded quickly to any enquires. Reviewed on: 28th February 2025

Brilliant service, so good I have recommended Bette...

5
Brilliant service, so good I have recommended Better to my son who has used them to buy his first property. Reviewed on: 28th February 2025

Stress free and easy process!

5
I hadn’t got time to do a thorough search on all available mortgages to get the best deal. They took care of everything for me and made the process so easy and stress free, I had faith they would get me the best deal and they did. Reviewed on: 28th February 2025

Mortgage Renewal

5
I recently went through the process of renewing my mortgage, and I must say that my experience with Better was outstanding. From the outset, I appreciated their well-designed automated system, which guided me seamlessly through the various steps. The interface was intuitive and user-friendly, making it easy to access necessary documents and track my application status. What truly set this experience apart, though, was the exceptional professionalism and knowledge of the staff. Each representative I interacted with was not only well-trained but also genuinely invested in helping me understand my options and make informed decisions. They patiently answered all my questions and addressed any concerns I had, ensuring that I felt confident throughout the renewal process. Overall, the combination of an efficient system and supportive staff made my mortgage renewal experience with Better remarkably smooth and stress-free. Reviewed on: 28th February 2025

Easy to use & Excellent service.

5
Helped me get a new mortgage rate all done very easily & explained thoroughly. Have recommend family & friends yo use & would use again myself. Reviewed on: 28th February 2025

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