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Bikmo: Cycle insurance reviews

Name: Cycle insurance
Rating: 4.82 (532 reviews)

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4.82

Based on 532 reviews, last reviewed 15th Jul 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

Bikmo is THE insurance for all bike riders. A fantastically efficient process to take out my insurance, fully comprehensive and a 50% multi bike discount too. Any questions the customer service ... Read more Reviewed on: 15th July 2025

Latest lowest rating:

1

Absolute scam artists! Absolute scam artists!! Please do NOT take out E Bike insurance with this terrible company, my bike got stolen and they are not paying out due to the ... Read more Reviewed on: 17th December 2024

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About this product

Bikmo cycle insurance provide sportive, kit and accessory cover as standard.

Bikmo cycle insurance policies cover you whether you’re riding road, MTB, tri, e-bikes or commuting to work. You can take out a policy in two minutes, access your cloud account 24/7 and do it all from your mobile.

Bikmo cycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Bikmo before, you can also leave a review and share your experience.

Bikmo Cycle insurance reviews (532)

Review of the Bikmo, Cycle insurance:

I feel let down

Unfortunately Bikmo's claim handling was very poor. I had my bike stolen from a bike locker which I thought was insured. I sent all the details needed to make a claim. However my claim was rejected the first time because they said the locker was 'away from home', which it wasn't. Then the 2nd claim got rejected because the bike was not locked to an immovable object (it was locked within a secure immovable object instead). I told bikmo there was no option to lock the bike to an immovable object, but it took several emails and sarcastic comments from a supervisor no less such as 'we made the wording really basic so anyone can understand', implying I couldn't understand the basic wording. Yes my bike claim doesn't match the policy wording, but they could have been much clearer from the beginning and handled this better. I then asked for a refund on my insurance as I was obviously paying insurance on a scheme that didn't apply to me, but again the supervisor didn't even attempt to help and just flat out refused a refund. Would have been nice if he at least attempted to try and support the customer. I feel very let down. Reviewed on: 10th July 2020

Perfect

Great service Great product Great feature. All inclusive Great price Reviewed on: 16th September 2021

Great Insurance Providers!

Highly recommend Bikmo to anyone who cycles and wants total security that they'll be taken care of. Always recommending them to fellow customer cyclists & friends! Reviewed on: 15th September 2021

Quick and easy and a good price

No messing about just quick and simple Reviewed on: 15th September 2021

Great value cover

This company offers the best coverage by far! Accessories, liability, personal protection too! So easy to organise! Why use anyone else? Reviewed on: 15th September 2021

Easy peace of mind

Easy set up peace of mind for your bikes and kit at a fair price. flexible to change or modify when needed Reviewed on: 15th September 2021

Excellent customer service. So easy to set up and add changes when necessary

Recommend 100% Fair price l, great service Reviewed on: 15th September 2021

Bike insurance for cyclists !

Amazing support and experience handling a claim. Highly recommend! Reviewed on: 15th September 2021

Ride easy with Bikmo

Bikmo provided exactly what I was looking for. Bike insurance at a really great price. More than that, I now have peace of mind knowing that my pride and joy is protected. Reviewed on: 15th September 2021

Insurance Cover

We were really happy when taking out our Insurance with Bikmo, the web site was easy to use and the technical people we spoke to in order to confirm we were taking out the correct Policy that suited our needs were really friendly and helpful Mr P & Mrs B Lassman Reviewed on: 15th September 2021

Too easy to recommend!

Very good prices and very easy to use. Reviewed on: 15th September 2021

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