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Bikmo: Cycle insurance reviews

Name: Cycle insurance
Rating: 4.82 (532 reviews)

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4.82

Based on 532 reviews, last reviewed 15th Jul 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

Bikmo is THE insurance for all bike riders. A fantastically efficient process to take out my insurance, fully comprehensive and a 50% multi bike discount too. Any questions the customer service ... Read more Reviewed on: 15th July 2025

Latest lowest rating:

1

Absolute scam artists! Absolute scam artists!! Please do NOT take out E Bike insurance with this terrible company, my bike got stolen and they are not paying out due to the ... Read more Reviewed on: 17th December 2024

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About this product

Bikmo cycle insurance provide sportive, kit and accessory cover as standard.

Bikmo cycle insurance policies cover you whether you’re riding road, MTB, tri, e-bikes or commuting to work. You can take out a policy in two minutes, access your cloud account 24/7 and do it all from your mobile.

Bikmo cycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Bikmo before, you can also leave a review and share your experience.

Bikmo Cycle insurance reviews (532)

Review of the Bikmo, Cycle insurance:

I feel let down

Unfortunately Bikmo's claim handling was very poor. I had my bike stolen from a bike locker which I thought was insured. I sent all the details needed to make a claim. However my claim was rejected the first time because they said the locker was 'away from home', which it wasn't. Then the 2nd claim got rejected because the bike was not locked to an immovable object (it was locked within a secure immovable object instead). I told bikmo there was no option to lock the bike to an immovable object, but it took several emails and sarcastic comments from a supervisor no less such as 'we made the wording really basic so anyone can understand', implying I couldn't understand the basic wording. Yes my bike claim doesn't match the policy wording, but they could have been much clearer from the beginning and handled this better. I then asked for a refund on my insurance as I was obviously paying insurance on a scheme that didn't apply to me, but again the supervisor didn't even attempt to help and just flat out refused a refund. Would have been nice if he at least attempted to try and support the customer. I feel very let down. Reviewed on: 10th July 2020

Outstanding

Great product and outstanding service - highly recommend Reviewed on: 27th October 2016

Fantastic from start to finish

Obtaining the insurance was dead simple and making a claim was equally as painless. Tori gave a really personal touch and my claim was sorted out in a couple of days. It's difficult to think how they could be any better. Reviewed on: 27th October 2016

Great service

Best value for money around! They offer a great service and helpful staff that are very knowledgeable. Reviewed on: 27th October 2016

Great Service

Simply good service. Re-insured my Marin San Raphael for a much better price/deal than my previous insurer. No pressure sales. Just great service. Reviewed on: 27th October 2016

They explained everything fully and clearly and were very helpful.

I have wondered about whether cycling insurance was necessary for some time and I am now convinced it's the way forward. Reviewed on: 27th October 2016

Top class team

These people understand cyclists and their needs very well. Reviewed on: 26th October 2016

Excellent service

Great customer service and rates Reviewed on: 26th October 2016

Bicycle Insurance made easy

After many years of thinking do I really need bike insurance, I had a big accident and had to take a lot of time off work. This was the final push to sort it out, many companies were difficult to work out what you would be paying and what was covered, but Bikmo was so easy and straight forward and at a great price. Not had to use the Insurance yet but my dealings so far have been very pleasant. Reviewed on: 26th October 2016

Easiest insurance purchase ever!

It was so easy to get the right insurance I needed for my bike and the cost was competitive. I would recommend highly. Reviewed on: 26th October 2016

Very good and understanding people

I dealt with Bikmo for my bike insurance and what a treat it was! They are very helpful whenever I have a question, and are awesome to talk to! Their cover is top notch. I definitely recommend them! Reviewed on: 26th October 2016

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