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Black Horse: Car Finance reviews

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2.91
Based on 33 reviews, last reviewed 6th Feb 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
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9%
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9%
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3%
See only 1 star reviews
24%

Latest highest rating:

5

Everything is fine. Everything is fine. No problem at all Reviewed on: 13th July 2025
Marius M's avatar
Marius M

Latest lowest rating:

1

Financial Fraud Black Horse has done a Finance Agreement on my Vehicle thru a Dealership which does not own my Vehicle. They also clim they cannot provide me with a l... Read more Reviewed on: 6th February 2026
Christopher G's avatar
Christopher G
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About this product

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Black Horse Car Finance reviews (33)

Do not use this company

1
Absolutely terrible service. We’re not willing to help us at all. Had nothing but problems with our car , had it for 10 months and nothing but problems. £4000 spent on it so far. As I said do not use this finance company. Reviewed on: 5th June 2023
Donna Burtenshaw's avatar
Donna Burtenshaw

If I could give this place less than one star I would.

1
Throughout the pandemic These black horse ‘professionals’ advised me to take a break from paying my finance as the world wasn’t in a good place and there wasn’t a lot of money coming in, and because of my mental health, so I listened and took a break from it, for at least four months now me and my mother have been ringing to try and set these payments back up £(170) but we got refused and got told we needed an expended report, I didn’t have a job because of my mental health like I said up there ^ you then took me to court and told the judge I hadn’t paid anything towards the car, I’ve got the statements and the proof in front of me right now, how dare you, would you like me to share these photo of proof??? I also offered £1,000 to try and clear my arrears off, they declined, and said she was only attending the phone call today to get the car back, if you’d already made your minds up and had already decided what was going to happen why go through court and waste peoples time and money!!!! I’m now having to go back to my doctors to get a stronger MG of depression tablets because you guys just didn’t want to set my payments back up, I have two elderly grand parents at home who I care for, I needed that car to be able to take them backwards and forwards to the Hospital, doctors appointments etc, your representative as well who showed for you on the phone didn’t have a clue what she was talking about, stuttering down the phone to the judge, I sent my post of recorded delivery so I know for a fact you got it, did you just not send it to the courts or did it mysteriously go missing? This finance is a joke, it’s put out there to help you, do you really think this is helping people??? Your wrong ens, I hope this review makes you feel good! DO NOT USE BLACKHORSE FINANCE ⚠️⚠️⚠️⚠️⚠️⚠️ Reviewed on: 26th April 2023
Nicole 's avatar
Nicole

Easy Finance

5
Having a rather low credit score, they were the only ones who accepted me to be able to buy the car I wanted. Reviewed on: 5th April 2023
Filimon C.M.'s avatar
Filimon C.M.

not as good as zope

3
hard to contact by phone ore email Reviewed on: 4th April 2023
Anne Davison's avatar
Anne Davison

The only one you will ever need

5
The banking app does everything you need Reviewed on: 31st January 2023
raymondorigg@icloud.com's avatar
[email protected]

Good service

5
I had major issues with my car from dealers my fianace company resolved them within a few weeks and got me my refund back very pleased excellent service Reviewed on: 30th January 2023
Ibrar Ahmed's avatar
Ibrar Ahmed

If you can, they will!

5
If you can show you can afford it, they will lend it to you. Reviewed on: 14th January 2023
bernard collinge's avatar
bernard collinge

25k Car I cant use!

1
Bought a Ford Kuga in Feb 22 two days later all four tyres were flat turned out to defective tyre valves dealer replaced. July 22 reoccurrence dealer replaced. Sept 22 reoccurrence. Have contacted Black Horse and they want 52 days to investigate now, after numerous calls, some without getting a response, Black Horse want me to book the car, a 25k car, their car, into a ‘Quik Fit’ so that they can verify the defect as they are of the opinion the valves are being tampered with! Basically they are leaving me to pursue the dealer on their behalf ay my wits end. Don’t use Black Horse for the purchase of your car their customer services are a disgrace. Looks like I will have to go to the Ombudsman. Reviewed on: 5th October 2022
Graham True 's avatar
Graham True

Great Interest rates

5
Low interest rates meant I can have the very best car I can afford Reviewed on: 8th August 2022
Liam's avatar
Liam

Recommended

5
I took out a 7 year car finance loan with Black Horse which is almost paid in full now. Great communication. Great rates. I would definitely use them again. Reviewed on: 12th July 2020
Helen Tyler's avatar
Helen Tyler

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