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Blue Motor Finance reviews

Blue Motor Finance logo
Rated Good • 4.35/5

Blue Motor Finance reviews

Verified business Last reviewed within 7 days
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Review summary

People rate this company as Good based on 242 product reviews

Average score of 4.35/5
5 star
74%
4 star
5%
3 star
2%
2 star
1%
1 star
19%

Latest positive rating

5.00/5

Amazing service

Amazing service, help and understanding over difficulty making payments. Understood my health and financial issues. Allowed me to make greatly reduced payments for a short... Amazing service, help and understanding over difficulty making payments. Understood my health and financial issues. Allowed me to make greatly reduced payments for a short while. Big shout-out to Zoe. So empathetic. Read more Read less

{"display":"TFTSG","slug":"user1714759270","deleted_at":null,"created_at":"2024-05-03T18:01:10.000000Z","updated_at":"2024-05-03T18:01:10.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Timothy","last_name":"Fry","full_name":"Timothy Fry","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car finance
TFTSG 12th August 2026

Latest negative rating

1.00/5

Vehicle rejection handled poorly

I raised a formal complaint with Blue Motor Finance in May 2026 regarding a faulty vehicle purchased via hire purchase. Whilst they ultimately upheld my... I raised a formal complaint with Blue Motor Finance in May 2026 regarding a faulty vehicle purchased via hire purchase. Whilst they ultimately upheld my rejection I am deeply disappointed with how the complaint was handled throughout. Key issues with their handling: - Allowed the dealership repeated chances to cooperate despite consistent failures at every stage - Made three separate written commitments they failed to honour - Took 70 days from formal rejection to vehicle collection - Broke their written promise to arrange recovery when the dealership missed their own deadline -Promised full refund within 7-10 working days — deposit of £1,000 still not received weeks later - Required me to escalate to the Financial Ombudsman Service to make any meaningful progress The vehicle itself was confirmed by an independent engineer as not being of satisfactory quality at point of sale with evidence of unsuccessful previous repair attempts — meaning it should never have been sold in that condition. I appreciate that Blue Motor Finance ultimately supported my rejection. However the process was unnecessarily prolonged, written commitments were repeatedly broken and the matter remains unresolved due to the outstanding deposit. My honest suggestion to anyone considering using Blue Motor Finance — if you have any alternative finance options available to you, I would strongly recommend exploring them first. My experience has shown that when things go wrong the process of resolving issues can be extremely lengthy, stressful and requires significant personal effort including escalation to the Financial Ombudsman Service to make progress. Read more Read less

{"display":"Lukhman Vellana Valappil","slug":"user1788191332","deleted_at":null,"created_at":"2026-08-31T15:48:52.000000Z","updated_at":"2026-08-31T15:48:52.000000Z","biography":null,"tagline":null,"gender":"","rank":null,"first_name":"Lukhman Vellana","last_name":"Valappil","full_name":"Lukhman Vellana Valappil","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1756043.png"}}'s avatar
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About Blue Motor Finance

Blue Motor Finance is a car finance provider based in Sevenoaks who provide loans for car finance. If you're considering Blue Motor Finance for true next car loan, read our reviews first to get a better idea about what life as a customer is like. Already had car finance from Blue Motor Loans? Share a quick review of your own and you’ll be helping others decide if this company is right for them.

Blue Motor Finance at a glance

Reviews for Blue Motor Finance

Showing 11 of 242 company reviews • Last reviewed within 7 days

Vehicle rejection handled poorly

Car finance • 31st August 2026

I raised a formal complaint with Blue Motor Finance in May 2026 regarding a faulty vehicle purchased via hire purchase. Whilst they ultimately upheld my... I raised a formal complaint with Blue Motor Finance in May 2026 regarding a faulty vehicle purchased via hire purchase. Whilst they ultimately upheld my rejection I am deeply disappointed with how the complaint was handled throughout. Key issues with their handling: - Allowed the dealership repeated chances to cooperate despite consistent failures at every stage - Made three separate written commitments they failed to honour - Took 70 days from formal rejection to vehicle collection - Broke their written promise to arrange recovery when the dealership missed their own deadline -Promised full refund within 7-10 working days — deposit of £1,000 still not received weeks later - Required me to escalate to the Financial Ombudsman Service to make any meaningful progress The vehicle itself was confirmed by an independent engineer as not being of satisfactory quality at point of sale with evidence of unsuccessful previous repair attempts — meaning it should never have been sold in that condition. I appreciate that Blue Motor Finance ultimately supported my rejection. However the process was unnecessarily prolonged, written commitments were repeatedly broken and the matter remains unresolved due to the outstanding deposit. My honest suggestion to anyone considering using Blue Motor Finance — if you have any alternative finance options available to you, I would strongly recommend exploring them first. My experience has shown that when things go wrong the process of resolving issues can be extremely lengthy, stressful and requires significant personal effort including escalation to the Financial Ombudsman Service to make progress. Read more Read less

{"display":"Lukhman Vellana Valappil","full_name":"Lukhman Vellana Valappil","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1756043.png"}}'s avatar
Rated Terrible • 1.00/5
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Amazing service

Car finance • 12th August 2026

Amazing service, help and understanding over difficulty making payments. Understood my health and financial issues. Allowed me to make greatly reduced payments for a short... Amazing service, help and understanding over difficulty making payments. Understood my health and financial issues. Allowed me to make greatly reduced payments for a short while. Big shout-out to Zoe. So empathetic. Read more Read less

{"display":"TFTSG","full_name":"TFTSG","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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  • 5.00/5

    Car got wrote off by person drove into me twice then...

    Car got wrote off by person drove into me twice then fled the scene blue motor have been great thank you for help and emails. Regards

    {"display":"Samantha G","full_name":"Samantha G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car finance
    Samantha G 28th July 2026
  • 5.00/5

    Thank You Ms Yvonne and Mr Ryan

    Over the years, I have had a very good experience with the team at Blue Motor Finance: a big thank you to Ms Yvonne for... Over the years, I have had a very good experience with the team at Blue Motor Finance: a big thank you to Ms Yvonne for her impeccable manners, keen listening skills, professionalism, and for having a great dream team. Recently, I have been assisted by Mr Ryan, who did not disappoint. He was professional and efficiently helped me through my enquiry. Overall, a really great team. Thank you all. Read more Read less

    {"display":"Nimy","full_name":"Nimy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car finance
    Nimy 4th July 2026
  • 5.00/5

    Thank you Lynne

    Was feeling anxious before making the call, spoke to a lady called Lynne who was instantly reassuring and calming to speak to. Great advice and... Was feeling anxious before making the call, spoke to a lady called Lynne who was instantly reassuring and calming to speak to. Great advice and exactly what was needed. Thank you so much Lynne Read more Read less

    {"display":"SJ underwood ","full_name":"SJ underwood ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Excellent service

    Called in regards to a settlement payment, spoke to Luke and Lynne both were great especially Lynne who went through all my options made sure... Called in regards to a settlement payment, spoke to Luke and Lynne both were great especially Lynne who went through all my options made sure I had all the information I needed to make my decision Read more Read less

    {"display":"Leyton M","full_name":"Leyton M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car finance
    Leyton M 18th June 2026
  • 5.00/5

    Nothing special, everything just went into the righ...

    Nothing special, everything just went into the right way. No problem from the beginning till the end. When I changed my address, they instantly made the change.

    {"display":"Peter Tiba ","full_name":"Peter Tiba ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Great service!

    I spoke to Ryan in the Collections team today and he was very helpful. He advised of an option that I didn’t know was available... I spoke to Ryan in the Collections team today and he was very helpful. He advised of an option that I didn’t know was available thereby solving a big issue for me. Brilliant and efficient service. Every time I this company, I always get the best support and outcome Read more Read less

    {"display":"Naomi","full_name":"Naomi","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car finance
    Naomi 11th June 2026
  • 5.00/5

    Lovely car, love the finance, like the quick respons...

    Lovely car, love the finance, like the quick response toy query

    {"display":"Sandra","full_name":"Sandra","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car finance
    Sandra 11th June 2026
  • 1.00/5

    Do Not borrow from BLUE MOTOR FINANCE they completel...

    Do Not borrow from BLUE MOTOR FINANCE they completely ignore your 14 day cooling off period, decided not to go forward with purchase of Kawasaki... Do Not borrow from BLUE MOTOR FINANCE they completely ignore your 14 day cooling off period, decided not to go forward with purchase of Kawasaki ZX10 and dealer returned deposit.. Blue said no its live we dont do the 14 day cooling off period.. Thats illegal surly. Stay clear FCA now involved, def use a proper fiance company not a scam one. Read more Read less

    {"display":"Paul W","full_name":"Paul W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car finance
    Paul W 27th May 2026
  • 5.00/5

    Great company

    Ive delt withis this company for 8 years always had great service good communication and a fair deal, if i were to refinance a car... Ive delt withis this company for 8 years always had great service good communication and a fair deal, if i were to refinance a car they would be the one id go to again and again Read more Read less

    {"display":"Barbara m","full_name":"Barbara m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car finance
    Barbara m 14th May 2026

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