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Boom Community Bank: Loans reviews

4.94
Based on 904 reviews, last reviewed 22nd Nov 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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3%
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0%
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Latest highest rating:

5

Love it helped me when I needed it very easy... Love it helped me when I needed it very easy and quick Reviewed on: 22nd November 2024
Lisa Hing 's avatar
Lisa Hing

Latest lowest rating:

1

not a fair company I was given a loan which I paid off. I had my child benefit directly paid to them. I also made extra payments whenever I could also, even though I did... Read more Reviewed on: 10th August 2024
Bx's avatar
Bx

About this product

Boom Community Bank have four personal loans to choose from.

The Advantage Loan, the Choice Loan, the Family Loan and the Access Loan enable you to borrow an amount ranging from £300 to £10,000 depending on the loan type. There are no arrangement fees or early repayment penalties.

Boom Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

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Boom Community Bank Loans reviews (904)

Grate

5
Grate help very thankful Recommended Reviewed on: 11th August 2021

Easy Process ... Friendly Helpful Customer Service

5
Friendly and helpful customer service team ... Quick at getting in touch and making a decision. Very thorough about the whole process. Would recommend. Reviewed on: 11th August 2021

Great service

5
Always willing to go the extra mile and very understanding of your situation Reviewed on: 11th August 2021

Loans

5
Very happy with how quick and how well you can get accepted Reviewed on: 10th August 2021

A fantastic Credit Union

5
I have used Boom Credit Union on two separate occasions in regards to taking out personal loans. On both occasions they provided fantastic assistance before and during my loan applications. Once the loans in question had been approved the credit union was always on hand to give advice and assistance if I needed it and whose staff were always helpful and easy to contact. Reviewed on: 10th August 2021

Amazing

5
They are an amazing company making it easy to borrow money. Reviewed on: 10th August 2021

Excellent

5
Fantastic to work with, excellent customer service Reviewed on: 9th August 2021

Brilliant

5
Very friendly, helpful and knowledgeable and everything is sorted out really fast and they always help and find you solutions Reviewed on: 9th August 2021

MR

2
There was a lack of communication between the underwriter and ourselves and delay in responding to communications Reviewed on: 9th August 2021
Reply from Boom Community Bank Hello, thank you for your helpful feedback. Since your review, we have made significant improvements to our systems and processes. We hope you can see the difference today. Response date: 9th April 2024
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Boom Community Bank

Help at the point you need it

5
Really helpful, kind staff, clearly with my interests at heart - such a straightforward system to provide financial advise and help to me at the point I needed it. Reviewed on: 9th August 2021

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