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Boom Community Bank: Loans reviews

Name: Loans
Rating: 4.95 (1101 reviews)

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4.95

Based on 1,101 reviews, last reviewed 27th Apr 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Been with Boom since it was surrey save and they’ve... Been with Boom since it was surrey save and they’ve always helped me when I needed it. There are people to talk to. Reviewed on: 27th April 2026

Latest lowest rating:

1

They gave me a loan and then refused the 2... They gave me a losn and then refused the 2 nd one Reviewed on: 7th June 2025

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About this product

Boom Community Bank have four personal loans to choose from.

The Advantage Loan, the Choice Loan, the Family Loan and the Access Loan enable you to borrow an amount ranging from £300 to £10,000 depending on the loan type. There are no arrangement fees or early repayment penalties.

Boom Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

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Boom Community Bank Loans reviews (1101)

Amazing service all round. A very happy customer!

I cannot speak highly enough about the service I have received from Boom. I have a loan which is paid off with my child benefit and at the times I have needed the loan for emergency things the service I have received has been first class. The staff are so friendly and understanding and I have never felt uncomfortable discussing my finances with them. I also save money whilst having the loan so it is a win win. I wish every company had the ethics and the amazing staff that Boom have as it would make things so much more pleasant. Super company. Reviewed on: 2nd May 2024

Team is very professional and helpful.

Team is very professional and helpful. Very positive people, understanding. I’m so happy with the service and the way they explain step by step. Thank you you guys help me a lot and my dream come true. Thank you Reviewed on: 2nd May 2024

Helped me when I had no other options

Helped me when I had no other options Reviewed on: 2nd May 2024

Easy application, lady called and went through my ap...

Easy application, lady called and went through my application was lovely and helpful, loan approved and saving at the same time ! Reviewed on: 2nd May 2024

The loan really helped me out at Christmas.

The loan really helped me out at Christmas. And it’s even better you save as you pay, so now I have a little bit of money set aside for when I’ve paid off the loan. Friendly customer service, simple and straight forward to apply. Would use again, and will keep saving with boom after! Reviewed on: 2nd May 2024

Very easy to deal with and friendly people

Very easy to deal with and friendly people Reviewed on: 2nd May 2024

Treated with respect and kindness

The application form and process is clear, relevant and straightforward and during the process, in all communication I was treated with respect and kindness. The response was fast and the guidance about next steps helpful and transparent. In addition, the loans offered are competitive and thankfully, I was not bombarded with unnecessary advertising ! Reviewed on: 2nd May 2024

I contacted boom when was not in a great place they...

I contacted boom when was not in a great place they helped me get a loan that was most needed and was a easy and smooth process, from the application to sending in your information, was a quick process and wouldn’t headstand to use, please don’t ever use these pay day loans, boom community bank is so different and has opened my eyes to getting a loan or saving up, the system works great and helps you save at the same time! Would recommen 100%. Thanks boom community bank. Reviewed on: 2nd May 2024

Very happy with my experience very helpful staff

Very happy with my experience very helpful staff Reviewed on: 2nd May 2024

excellent all round :)

I found that the service I received from staff was exceptional and any queries were dealt with in a prompt professional manner. I would definitely recommend boom credit to friends and colleagues. Reviewed on: 2nd May 2024

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