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Boom Community Bank: Loans reviews

Name: Loans
Rating: 4.95 (905 reviews)

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4.94

Based on 905 reviews, last reviewed 27th Feb 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very helpful when needing information and when needi... Very helpful when needing information and when needing help applying and how to change information for payments Reviewed on: 27th February 2025

Latest lowest rating:

1

not a fair company I was given a loan which I paid off. I had my child benefit directly paid to them. I also made extra payments whenever I could also, even though I did... Read more Reviewed on: 10th August 2024

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About this product

Boom Community Bank have four personal loans to choose from.

The Advantage Loan, the Choice Loan, the Family Loan and the Access Loan enable you to borrow an amount ranging from £300 to £10,000 depending on the loan type. There are no arrangement fees or early repayment penalties.

Boom Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

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Boom Community Bank Loans reviews (905)

Best lending society

Very helpful and efficient in releasing funds. Reviewed on: 31st July 2021

Great

I have had Boom as a financial savour for many years. I have found them friendly, understanding of my situation at every turn, willing and able to listen to me, sympathise and laugh along with me. At my worst financial troubles they are always there. Thank you Reviewed on: 31st July 2021

Helpfull

Verry helpful patient trust worthey good rates Reviewed on: 31st July 2021

Fair, efficient, practical service.

Great community service that you can have faith in. Customer Service is excellent. So straight forward, gives customers great confidence in dealing with this organisation. I thoroughly recommend them. Reviewed on: 31st July 2021

Friendly and compassionate

Boom has proved itself to be most effective in helping people in difficulty to manage their finances, I’m a most friendly and compassionate way. Reviewed on: 31st July 2021

Great friendly company & products

I’m so happy with the service & products Boom Credit Union offered to me. I recommend Boom Credit Union for a great customer experience Reviewed on: 31st July 2021

Brilliant, Helpful, understanding

Super helpful customer services, able to help me but also afdordable and very good in how they work. Really appreciate everything Reviewed on: 31st July 2021

Totally amazing

I have never experienced , such good customer service as I have when I went to boom .I reached out when I was in need and they bent over backwards to help me .Every member of staff I have ever dealt with has been understanding, helpful , friendly and polite. Reviewed on: 31st July 2021

Super understanding and friendly/personable

They were very friendly, easy, understanding to set up a loan, very personable and clear. During the pandemic they were so understanding, friendly and offered help to release some of my savings when payments were taken and I couldn’t afford it, the advisors I spoke with did everything to help was like talking to your mum for help. Called to check up and see how things were going until I got back on my feet, didn’t get that with other company’s I had to deal with when they called it didn’t feel like I was talking to someone that understood. Great company wish I had know about them before and will defo recommend and use again if needed. So easy to do through my wages as well. Reviewed on: 31st July 2021

Helpful honest quick simple loans and savings!

Always been a great help for my family and at the same time as paying back my loan I'm saving money too!! Reviewed on: 31st July 2021

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