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Boom Community Bank: Loans reviews

Name: Loans
Rating: 4.95 (1101 reviews)

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4.95

Based on 1,101 reviews, last reviewed 27th Apr 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Been with Boom since it was surrey save and they’ve... Been with Boom since it was surrey save and they’ve always helped me when I needed it. There are people to talk to. Reviewed on: 27th April 2026

Latest lowest rating:

1

They gave me a loan and then refused the 2... They gave me a losn and then refused the 2 nd one Reviewed on: 7th June 2025

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About this product

Boom Community Bank have four personal loans to choose from.

The Advantage Loan, the Choice Loan, the Family Loan and the Access Loan enable you to borrow an amount ranging from £300 to £10,000 depending on the loan type. There are no arrangement fees or early repayment penalties.

Boom Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

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Boom Community Bank Loans reviews (1101)

Great customer service and very quick to respond and...

Great customer service and very quick to respond and process time is so much quicker than other loans. This will be my 3rd time using and they are just an all round fantastic company. Reviewed on: 26th March 2024

Providing information could be easier.

Sometimes providing informationion can be a little long winded especially as I'm a returning customer that still has an active account. Reviewed on: 23rd March 2024

5 Stars all round

I have now had 3 loans through boom. Been with them for many years and they have always given me the best customer service, best rates and quick efficient loans. Wouldn’t use anybody else. Reviewed on: 19th March 2024

Was very quick and easy progress

Was very quick and easy progress Reviewed on: 19th March 2024

Always a very good n quick service

Always a very good n quick service Reviewed on: 19th March 2024

Excellent service, very efficient and helpful!

Excellent service, very efficient and helpful! Would highly recommend Reviewed on: 19th March 2024

Amazing!!

Every colleague I had spoken to regarding my loan application were so helpful and professional. from start to finish the process is easy instead of the old fashioned way of sending off forms etc! You can do it all from your phone they keep you updated through out the whole process. LOVE BOOM Reviewed on: 19th March 2024

Friendly helpful staff speedy response time very hap...

Friendly helpful staff speedy response time very happy customer Reviewed on: 19th March 2024

A-MAZ-ING !!!!

I applied to Boom as I had read very good reviews about them as an organisation and I needed a loan to purchase a car. i made my application (easily) and at every step I was kept informed of the progress. I work full time so for me it was great have a quick text to say where I was in the process, what I needed to do next to progress it. Along the way I had a few questions and when I emailed Boom I was responded to immediately (Thank you Emma) I was reassured and made to feel valued as a customer. I would highly recommend, very personable service and very easy to work with. I’m very grateful to them. Reviewed on: 19th March 2024

Great service.

Great service. Very helpful staff. Very quickly approved. Reviewed on: 19th March 2024

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