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Boom Community Bank: Loans reviews

Name: Loans
Rating: 4.95 (1097 reviews)

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4.95

Based on 1,097 reviews, last reviewed 2nd Nov 2025

46% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very simple application, nothing complicated Very simple application, nothing complicated Reviewed on: 2nd November 2025

Latest lowest rating:

1

They gave me a loan and then refused the 2... They gave me a losn and then refused the 2 nd one Reviewed on: 7th June 2025

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About this product

Boom Community Bank have four personal loans to choose from.

The Advantage Loan, the Choice Loan, the Family Loan and the Access Loan enable you to borrow an amount ranging from £300 to £10,000 depending on the loan type. There are no arrangement fees or early repayment penalties.

Boom Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

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Boom Community Bank Loans reviews (1097)

Professional and friendly team available to support...

Professional and friendly team available to support without judgement Reviewed on: 12th March 2024

Honestly , this is the best financial company I’ve e...

Honestly , this is the best financial company I’ve ever received a loan from. The kindness and support is second to none - everything is explained well and I’ve never once felt ashamed. There’s a level of understanding and respect from Boom community bank that you do not get with other banks. They’ve helped in me in my hard times and I’ll continue to use them. I couldn’t be happier with the way the whole team act , the ease of applying and how your walked through the document process just makes life easier! Also they never leave you in the dark , I felt informed of where my application was at every step of the way and the staff help so much to minimise stress. I’d recommend them to everyone. Reviewed on: 12th March 2024

Excellent Service.

I have had e loans with boomcb, at a time I really needed them. Both successfully paid off, and motivated me to work harder. Reviewed on: 12th March 2024

Excellent customer service, helpful not judgemental.

Excellent customer service, helpful not judgemental. Easy process. Reviewed on: 12th March 2024

Brilliant service they give you an answer quickly v...

Brilliant service they give you an answer quickly very helpful if you pay using your child benefit you still get a percentage as well as helping you save and pay the loan off i would highly recommend boom credit bank Reviewed on: 12th March 2024

Reply from Boom Community Bank Happy saving! Response date: 12th March 2024

Book are amazing

Speaking to Boom for a loan was a new and refreshing experience. I dealt with two of the team. We had a call to discuss the loan, we went through finances and they reviewed things intelligently and with concern and kindness, unlike any other loan company I have dealt with. They are brilliant! Reviewed on: 12th March 2024

Reply from Boom Community Bank Thanks for being part of Boom! Response date: 12th March 2024

Fantastic

Very helpful staff and quick, easy efficient process. Only took a couple of days before funds were in my account. Reviewed on: 12th March 2024

Reply from Boom Community Bank So pleased we could help. Response date: 12th March 2024

I have found boom loans easy to use and understand,...

I have found boom loans easy to use and understand, when they couldnt offer the full amount i applied for they was very helpful and gave me an alternative amount rather than just decline. I think the savings aspect is great also! Reviewed on: 12th March 2024

Reply from Boom Community Bank Great to have you as a member, Amy-Leigh! Response date: 12th March 2024

Boom were very helpful through my application very e...

Boom were very helpful through my application very efficient and polite Reviewed on: 12th March 2024

Reply from Boom Community Bank Thanks for taking the time to let us know, Lauren :) Response date: 12th March 2024

Very good service been using for a few years and ver...

Very good service been using for a few years and very good customer services. Never had a problem Reviewed on: 4th March 2024

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