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Boom Community Bank: Loans reviews

Name: Loans
Rating: 4.95 (1101 reviews)

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4.95

Based on 1,101 reviews, last reviewed 27th Apr 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Been with Boom since it was surrey save and they’ve... Been with Boom since it was surrey save and they’ve always helped me when I needed it. There are people to talk to. Reviewed on: 27th April 2026

Latest lowest rating:

1

They gave me a loan and then refused the 2... They gave me a losn and then refused the 2 nd one Reviewed on: 7th June 2025

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About this product

Boom Community Bank have four personal loans to choose from.

The Advantage Loan, the Choice Loan, the Family Loan and the Access Loan enable you to borrow an amount ranging from £300 to £10,000 depending on the loan type. There are no arrangement fees or early repayment penalties.

Boom Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

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Boom Community Bank Loans reviews (1101)

Excellent Service and Product from Boom

From the very beginning, the Team at Boom Community Bank were exemplary. I had personal support throughout, from a genuinely friendly advisor, who explained everything perfectly. I highly recommend them Reviewed on: 15th March 2024

Boom are very understanding and always happy to help...

Boom are very understanding and always happy to help and very responsive Reviewed on: 15th March 2024

Oustanding

They are so helpful, friendly and efficient. Reviewed on: 13th March 2024

Amazing and friendly experience in ALL aspects of a...

Amazing and friendly experience in ALL aspects of a loan process. Always on hand to help with forms and to explain. Great guys who made a difficult situation so very easy. Reviewed on: 12th March 2024

Professional and friendly team available to support...

Professional and friendly team available to support without judgement Reviewed on: 12th March 2024

Honestly , this is the best financial company I’ve e...

Honestly , this is the best financial company I’ve ever received a loan from. The kindness and support is second to none - everything is explained well and I’ve never once felt ashamed. There’s a level of understanding and respect from Boom community bank that you do not get with other banks. They’ve helped in me in my hard times and I’ll continue to use them. I couldn’t be happier with the way the whole team act , the ease of applying and how your walked through the document process just makes life easier! Also they never leave you in the dark , I felt informed of where my application was at every step of the way and the staff help so much to minimise stress. I’d recommend them to everyone. Reviewed on: 12th March 2024

Excellent Service.

I have had e loans with boomcb, at a time I really needed them. Both successfully paid off, and motivated me to work harder. Reviewed on: 12th March 2024

Excellent customer service, helpful not judgemental.

Excellent customer service, helpful not judgemental. Easy process. Reviewed on: 12th March 2024

Brilliant service they give you an answer quickly v...

Brilliant service they give you an answer quickly very helpful if you pay using your child benefit you still get a percentage as well as helping you save and pay the loan off i would highly recommend boom credit bank Reviewed on: 12th March 2024

Reply from Boom Community Bank Happy saving! Response date: 12th March 2024

Book are amazing

Speaking to Boom for a loan was a new and refreshing experience. I dealt with two of the team. We had a call to discuss the loan, we went through finances and they reviewed things intelligently and with concern and kindness, unlike any other loan company I have dealt with. They are brilliant! Reviewed on: 12th March 2024

Reply from Boom Community Bank Thanks for being part of Boom! Response date: 12th March 2024

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