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Boom Community Bank: Loans reviews

Name: Loans
Rating: 4.95 (1073 reviews)

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4.95

Based on 1,073 reviews, last reviewed 20th Jun 2025

16400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Fast friendly service. Fast friendly service. Gives people with low income options to give them a boost financially wich not meny company's do Reviewed on: 20th June 2025

Latest lowest rating:

1

They gave me a loan and then refused the 2... They gave me a losn and then refused the 2 nd one Reviewed on: 7th June 2025

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Boom Community Bank Loans reviews (1073)

Easy Process ... Friendly Helpful Customer Service

Friendly and helpful customer service team ... Quick at getting in touch and making a decision. Very thorough about the whole process. Would recommend. Reviewed on: 11th August 2021

Great service

Always willing to go the extra mile and very understanding of your situation Reviewed on: 11th August 2021

Loans

Very happy with how quick and how well you can get accepted Reviewed on: 10th August 2021

A fantastic Credit Union

I have used Boom Credit Union on two separate occasions in regards to taking out personal loans. On both occasions they provided fantastic assistance before and during my loan applications. Once the loans in question had been approved the credit union was always on hand to give advice and assistance if I needed it and whose staff were always helpful and easy to contact. Reviewed on: 10th August 2021

Amazing

They are an amazing company making it easy to borrow money. Reviewed on: 10th August 2021

Excellent

Fantastic to work with, excellent customer service Reviewed on: 9th August 2021

Brilliant

Very friendly, helpful and knowledgeable and everything is sorted out really fast and they always help and find you solutions Reviewed on: 9th August 2021

MR

There was a lack of communication between the underwriter and ourselves and delay in responding to communications Reviewed on: 9th August 2021

Reply from Boom Community Bank Hello, thank you for your helpful feedback. Since your review, we have made significant improvements to our systems and processes. We hope you can see the difference today. Response date: 9th April 2024

Help at the point you need it

Really helpful, kind staff, clearly with my interests at heart - such a straightforward system to provide financial advise and help to me at the point I needed it. Reviewed on: 9th August 2021

Very good service

Excellent service very quick response. Friendly member of staff Reviewed on: 6th August 2021

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