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Boom Community Bank: Loans reviews

Name: Loans
Rating: 4.95 (1101 reviews)

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4.95

Based on 1,101 reviews, last reviewed 27th Apr 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Been with Boom since it was surrey save and they’ve... Been with Boom since it was surrey save and they’ve always helped me when I needed it. There are people to talk to. Reviewed on: 27th April 2026

Latest lowest rating:

1

They gave me a loan and then refused the 2... They gave me a losn and then refused the 2 nd one Reviewed on: 7th June 2025

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About this product

Boom Community Bank have four personal loans to choose from.

The Advantage Loan, the Choice Loan, the Family Loan and the Access Loan enable you to borrow an amount ranging from £300 to £10,000 depending on the loan type. There are no arrangement fees or early repayment penalties.

Boom Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

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Boom Community Bank Loans reviews (1101)

There when I need them

The last year has been so testing for everyone even people who think they were steady with their finances have been challenged. Boom credit union has been there for me when I didn’t really know where to turn. They helped in a fair and supportive way and didn’t make me feel like a financial failure . Big loans companies that I’d turned to before exploited me - the credit union takes a much bigger view and genuinely wants to help. Reviewed on: 29th July 2021

Always so helpful and with losing my dad to cancer 11 months ago the compassion and care was outstanding

Kindness compassion polite outstanding service with no pressure Reviewed on: 29th July 2021

Very good service

I ve got cheap loan for tv I am happy with item and loan thank you Reviewed on: 29th July 2021

Provided a loan when I most needed it

My loan is paid in full now with a little bit left over in Boom's account. When I was struggling they were understanding, excellent customer service and came to an arrangement so my loan was fully paid Reviewed on: 29th July 2021

Excellent experience and friendly staff

I have used boom credit union for a number of years, the process is easy and staff are always super helpful and friendly and on hand to answer any queries and this has not changed throughout lockdown, i love that you save as you pay back as i always find it hard to save so this aspect helps me grately Reviewed on: 29th July 2021

Amazing service

The service they provide is second to none. Reviewed on: 29th July 2021

Helped me when no one else would!

Boom listened to me when no one else would! They are an extremely ethical company who listen to their customers. Not only do they assist people to find the funds they need they also help you to save money along the way. I cannot speak highly enough of Boom as my life was in ruins and I had nowhere to turn. Thank you for being wonderfully understanding and I look forward to paying off my loan and receiving my savings! Reviewed on: 29th July 2021

A very friendly and non judgemental service

Helped me when high street banks wouldn’t. Whenever I have had issues with making monthly payments Boom have bent over backwards to accommodate my needs and situation. Never threatening, always wanting to work with you. Reviewed on: 29th July 2021

Excellent service

Excellent saving money whilst I paying back my loan very helpful during covid . Reviewed on: 29th July 2021

Great company to work with

Friendly are very efficient my loan approval went very smooth Reviewed on: 29th July 2021

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