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Boom Community Bank: Savings reviews

Name: Savings
Rating: 4.93 (485 reviews)

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4.92

Based on 485 reviews, last reviewed 6th Jul 2025

12200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

1 star

Latest highest rating:

5

I feel very peaceful with my savings at Boom. I feel very peaceful with my savings at Boom. Worthwhile and caring. They should teach the big conglomerates how to bank with compassion. Yay! Reviewed on: 6th July 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Boom Community Bank offer instant access savings for individuals, charities, organisations and businesses looking to make a local impact.

Boom Community Bank savings accounts can be managed using the app. To be eligible for a savings account, you must be over 16 and live or work within specified areas.

Boom Community Bank reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

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Boom Community Bank Savings reviews (485)

Good saving account for me.

Good saving account for me. Good customer service Reviewed on: 2nd May 2024

Friendly, efficient, straight forward banking

Friendly, efficient, straight forward banking Reviewed on: 2nd May 2024

Great way to save

Great way to save and easy to access my money if ever need anything staff helpful and solve questions quickly Reviewed on: 2nd May 2024

Many happy years of membership

I have been a member of boom for many years now and I find it an excellent way to save. They have always communicated clearly with me and provided all the information I need to manage my account. It is quick and easy to use the online banking system and they still have a human interface over the telephone which is a rarity these days. I find the account is secure and I don’t feel pushed to take out additional financial services as I do with other providers. Also - no fees and good interest rates. Reviewed on: 2nd May 2024

I'm a loyal customer

I have been with them for many years after taking a loan over ten years ago. Once I paid it off I started using the savings account with them. I earn a fair interest on what I saved as well as easy access to my money. Reviewed on: 2nd May 2024

Website is easy to navigate and service is excellent

Website is easy to navigate and service is excellent Reviewed on: 2nd May 2024

Staff have gone 'the extra mile' to help

Staff are approachable, and communicate clearly. They have dealt with requests swiftly. Once when I had just left the Boom building, a member of staff ran to catch up with me, to remind me of other support that might have been helpful (loan as I had said money was tight). I recommended Boom to a friend who had been widowed, who was learning to do the household money, (as her late husband had dealt with that). Reviewed on: 2nd May 2024

Always helpful and friendly, feels like they really...

Always helpful and friendly, feels like they really care. Reviewed on: 2nd May 2024

Amazing customer service.

Amazing customer service. Always very helpful and very knowledgeable Reviewed on: 2nd May 2024

The Community bank

Very good service from the bank and a beneficial experience saving money and contributing to a community bank. Reviewed on: 2nd May 2024

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