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Boom Community Bank: Savings reviews

4.92
Based on 485 reviews, last reviewed 6th Jul 2025
12200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

I feel very peaceful with my savings at Boom. I feel very peaceful with my savings at Boom. Worthwhile and caring. They should teach the big conglomerates how to bank with compassion. Yay! Reviewed on: 6th July 2025
Mary J's avatar
Mary J

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

Boom Community Bank offer instant access savings for individuals, charities, organisations and businesses looking to make a local impact.

Boom Community Bank savings accounts can be managed using the app. To be eligible for a savings account, you must be over 16 and live or work within specified areas.

Boom Community Bank reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

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Boom Community Bank Savings reviews (485)

Ethical organisation

5
The positive about Boom is that I am certain that the money that I save is being used to help people who may not be able to get credit elsewhere and that I am saving with an ethical organisation. Reviewed on: 2nd May 2024

Staff always very helpful.

5
Staff always very helpful. When there was a discrepancy on my account I received several calls to understand what had occurred and how they were going to resolve. Reviewed on: 2nd May 2024

Been with boom for 10 years or more, always give gre...

5
Been with boom for 10 years or more, always give great service Reviewed on: 2nd May 2024

Safety and security

5
I have saved with boom for many years, I feel safe that my savings are secure Reviewed on: 2nd May 2024

Boom CU is the Bomb

5
I've been a member since Surrey Save. Boom CU have helped me several times with loans & savings Reviewed on: 2nd May 2024

Wonderful team

5
Very good customer service and always great customer care on the phone Reviewed on: 2nd May 2024

Boom goes the dynamite

5
Boom give excellent customer service and are always there to help Reviewed on: 2nd May 2024

Quality all round.

4
Prompt, friendly service with products that compare well to the market. Reviewed on: 2nd May 2024

A good service for community minded savers

5
I have saed with Boom and its predecessor Surrey Save for many years Reviewed on: 2nd May 2024

Prompt efficient service

5
Prompt efficient service, great app now too Reviewed on: 2nd May 2024

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