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Boom Community Bank: Savings reviews

Name: Savings
Rating: 4.70 (504 reviews)

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4.70

Based on 504 reviews, last reviewed 7th Jul 2026

1800% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

Peace of Mind Any issues, there is excellent Customer Service Reviewed on: 7th July 2026

Latest lowest rating:

1

Difficult to communicate with. Difficult to communicate with. Changes your product without nforming you. Reviewed on: 23rd May 2026

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About this product

Boom Community Bank offer instant access savings for individuals, charities, organisations and businesses looking to make a local impact.

Boom Community Bank savings accounts can be managed using the app. To be eligible for a savings account, you must be over 16 and live or work within specified areas.

Boom Community Bank reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

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Boom Community Bank Savings reviews (504)

Staff always very helpful.

Staff always very helpful. When there was a discrepancy on my account I received several calls to understand what had occurred and how they were going to resolve. Reviewed on: 2nd May 2024

Been with boom for 10 years or more, always give gre...

Been with boom for 10 years or more, always give great service Reviewed on: 2nd May 2024

Safety and security

I have saved with boom for many years, I feel safe that my savings are secure Reviewed on: 2nd May 2024

Boom CU is the Bomb

I've been a member since Surrey Save. Boom CU have helped me several times with loans & savings Reviewed on: 2nd May 2024

Wonderful team

Very good customer service and always great customer care on the phone Reviewed on: 2nd May 2024

Boom goes the dynamite

Boom give excellent customer service and are always there to help Reviewed on: 2nd May 2024

Quality all round.

Prompt, friendly service with products that compare well to the market. Reviewed on: 2nd May 2024

A good service for community minded savers

I have saed with Boom and its predecessor Surrey Save for many years Reviewed on: 2nd May 2024

Prompt efficient service

Prompt efficient service, great app now too Reviewed on: 2nd May 2024

Boom were new to us, but better organised.

Since Boom took over out original credit union, they've been very assiduous about keeping us up to date with their work and administration. Reviewed on: 2nd May 2024

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