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Santander: 123 current account (discontinued) reviews

View other Santander products
4.04
Based on 1,278 reviews, last reviewed 9th Sep 2026
83% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
54%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026
Lorna Ridgers's avatar
Lorna Ridgers

Latest lowest rating:

1

Awful customer service don’t use this bank I can’t a... Awful customer service don’t use this bank I can’t access my own money Reviewed on: 9th September 2026
Fergus D's avatar
Fergus D
Read all reviews Write a review

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

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Santander 123 current account (discontinued) reviews (1278)

Current account with a bonus

5
I have been using the 123 account for 7 years now and my favourite part is when I earn the interest back on all the monthly bills I pay. Its a lovely bonus at the end of each month and comes in at just the right times. Reviewed on: 10th February 2019
Alice's avatar
Alice

Fabulous customer service

5
Lost my card, as most people will do every now and then - process of cancelling and reordering a card was smooth and simple Reviewed on: 10th February 2019
Frou's avatar
Frou

Value for money

5
All good, easy to navigate and money back Reviewed on: 10th February 2019
KevG's avatar
KevG

Excellent

5
I have banked with Santander for many years and never had a problem. They have always been so helpful and informative. I wouldn’t even consider banking anywhere else Reviewed on: 10th February 2019
Veejjt 's avatar
Veejjt

Always very helpful.

4
Santander has always been very helpful and willing to help in whatever way they can. Their website etc is also very informative and straightforward. Reviewed on: 9th February 2019
RandomSquirrel's avatar
RandomSquirrel

Good bank overall,

4
they could have brought the higer interest bak though! Reviewed on: 9th February 2019
Barbara Igras's avatar
Barbara Igras

quick and easy

5
good product and good interest making it a great current account Reviewed on: 9th February 2019
ry's avatar
ry

Approachable, helpful high street banking

5
Simple processes with approachable and helpful staff when visiting the local branch. Rewards on account are fantastic Reviewed on: 8th February 2019
Samantha Bruce's avatar
Samantha Bruce

Amazing

5
Very good and very supportive for us Reviewed on: 8th February 2019
Suhail's avatar
Suhail

Decent bank

4
A decent bank. While opening my account they had technical issues, but had good staff who quickly apologized and sorted it out. Mobile and online banking generally good - but app doesn't work on rooted Android phones. Reviewed on: 8th February 2019
Adam's avatar
Adam

Review Santander: 123 current account (discontinued) now

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