British Friendly Reviews

Income Protection

Income protection

I have been currently waiting 6 weeks to receive payment from an income protection insurance that I took out in Aug 2019. At the time I made sure I clarified any existing conditions and the validity of this policy in relation to them. However, since... Read more

I have been currently waiting 6 weeks to receive payment from an income protection insurance that I took out in Aug 2019. At the time I made sure I clarified any existing conditions and the validity of this policy in relation to them. However, since taking out the policy I have developed a problem completely unrelated to the pre existing conditions, I have completed the required paperwork, supplied relevant documentation and additional appointments which I have attended in the hospital. Unfortunately I am being penalised because my GP despite numerous phone calls to the surgery still hasn’t completed the report they’ve requested. And now they want to know if I have any reports stating that I did not suffer from the problem prior to taking out the policy. I did expect to have an uphill battle after reading the reviews of this product on numerous sites, however I intend to seek legal advice if this isn’t resolved soon. The Financial Times have sung their praises in an article published about British Friendly earlier this year. Maybe they need to contact a few customers who are still waiting for them to honour their promise of income protection. If I’m not paid out soon I will have no option other than to return to work as a nurse and hope my hip doesn’t completely go causing me further injuries. Not holding my breath though

Reviewed on 15th October 2021

Tina

Income Protection

Claim declined

This company have no intention of paying out any claims , and will try anything to avoid payment . A bunch of London spivs .

Reviewed on 19th July 2021

Daniel Cox

Income Protection

Lovely, friendly company as the name suggests

I have had a positive experience with British Friendly who gave me the cover I needed fro income protection. they have always been fast to respond with my queries and offer good rates for their product.

Reviewed on 18th February 2021

Rachel H

Income Protection

Proper unprofessional waste of time

Never buy policy from this company full of scam, your clam never will be successful at any cost, I ever een 1st company who tells to client with decision cancel your policy wht joke

Reviewed on 4th December 2020

Amrr LI

Income Protection

Excellent Value

This is a great company with excellent value products and the staff are friendly just like their... Read more

This is a great company with excellent value products and the staff are friendly just like their name.

Their Mutual Benefits scheme offers lots of extras at no extra cost such as second opinions from doctors, high street discounts, counselling, wills and power of attorney registrations.

They also offer self-employed policies.

Reviewed on 6th July 2019

Rachel H

Income Protection

Iordache Petrica

These people are real professionals. Hats off!

Reviewed on 20th November 2018

Iordache Petrica