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By Miles: Car insurance reviews

View other By Miles products
4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Not thieves

5
Only fair insurer I can think of Reviewed on: 20th August 2022
Matthew Woodfield's avatar
Matthew Woodfield

Great service

5
You’re kept up to date with the mileage used against your yearly estimate which is great. Reviewed on: 20th August 2022
Lawrence Ringwood's avatar
Lawrence Ringwood

Per-mile insurance is a no brainer

4
If you are a low milage user, it seems that you'll be subsidising those doing above average mileage. If you don't mind being tracked (to some limited degree) then this policy might be a good chunk cheaper. Reviewed on: 20th August 2022
Joanne's avatar
Joanne

Excellent experience

5
I've saved a lot having this insurance and they're upfront and clear Reviewed on: 20th August 2022
T F's avatar
T F

No Brainer

5
You don't pay for petrol when your car is parked up so why pay for insurance when the vehicle is not driving? Reviewed on: 20th August 2022
David Hammerson 's avatar
David Hammerson

The best car insurance

5
Flexible and fair, I've got no complaints from using the ByMiles insurance service. Reviewed on: 20th August 2022
Juliette's avatar
Juliette

By Miles totally new experience

4
Been interested in the almost insurance by the mile scenario and so far so good but with a caveat, you take up the OBDII port in the car and I regularly tinker with coding of the cars systems and if the garage need access via the port you have to remove the adapter. You are then subjected to a barrage of notifications that the adapter has been removed but with By Miles closed at 16:00 you can’t contact them to advise them that you are removing the adapter. Is there no over the air facility to monitor your miles used especially for a modern 2016 plate car. Some thing for newbies to consider. Other than that will review 6 & 12 months down the line. Reviewed on: 20th August 2022
Desi 's avatar
Desi

Easy set up and great customer service

5
Very helpful team. Great communication. Easy to set up and manage Reviewed on: 19th August 2022
Kavi's avatar
Kavi

Innovative

5
I've been impressed with this company since day one. You pay for how much you drive. No more no less. Reviewed on: 19th August 2022
Valji Varsani 's avatar
Valji Varsani

Ok so far

3
It's ok for me but just didn't like the increased prices Reviewed on: 19th August 2022
Dude's avatar
Dude

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