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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Great value and easy!

This insurance was really easy to set up both in the app and installing the dongle that goes in the car. It’s also great value as I don’t drive everyday so I only pay for the miles that I actually do, Brilliant! I have been recommending to all my friends and family. Reviewed on: 19th August 2022

Best car insurance I know

Paying for miles you drive is best option for me also that was best price for total year payment which I could see in internet Reviewed on: 19th August 2022

Excellent

Excellent insurance for low mileage drivers Reviewed on: 19th August 2022

Happy customer

Good customer service happy with by miles. Reviewed on: 19th August 2022

Great insurance

Before I came over by miles I was with other providers whos prices kept going up in me even though I had no accidents I looked at by miles and seen I could save in the long run depending on how much I drove my car, this gave me peace of mind because I was only paying for what I was driving, each year I have been with them my premiums have gone done and stayed that way, anytime I have had to do something with regard to my car they have always responded quickly and kept me up to date Reviewed on: 19th August 2022

Great Idea for London car owners like me

I drive so rarely and this is such a great idea :) Reviewed on: 19th August 2022

Accurate and professional support team.

When I have difficulty to access the site , someone leads to success. Really appreciate the help. Reviewed on: 19th August 2022

best for me

this is the best insurance i have found for anyone who does not drive a lot of miles a day .it saved me well over £200 a year .great customer service .i would reccomend to everyone Reviewed on: 19th August 2022

Save a lot By Miles

What an obvious idea... Only paying for the miles you drive! Reviewed on: 19th August 2022

What the industry needed

This has all the benefits of an insurance company and more, coupled with solid customer service and the niche convenience of the pay by mileage service. Reviewed on: 19th August 2022

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