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By Miles: Car insurance reviews

View other By Miles products
4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Really simple, fair and sensible system

5
Setting everything up is a breeze, with a great app. Pricing is fair, particularly for low mileage driving. What’s not to like? Reviewed on: 29th July 2020
G's avatar
G

Excellent product

5
Has been a godsend during this pandemic, hopefully by miles continues to grow and put the big boys to shame. Reviewed on: 29th July 2020
John Horn's avatar
John Horn

Pay as you drive

5
I have saved hundreds of pounds with By Miles. Brilliant customer services when you need it. I don’t think I’ll be going back to any other insurance providers again. Reviewed on: 29th July 2020
Nurun Choudhury 's avatar
Nurun Choudhury

Excellent idea

5
Makes sense to only pay for what you use Reviewed on: 29th July 2020
Susan King's avatar
Susan King

Helping me out,and sorting out the no claim bonus and my insurance

5
Good customer service and good quality service. Very understanding staff. Reviewed on: 29th July 2020
Shakila Sharif 's avatar
Shakila Sharif

Great

5
Monthly notifications and general availability are great. Access to costs keeps me up to date with my bills. Reviewed on: 29th July 2020
Eileen's avatar
Eileen

Great customer experience and would very recommend!

5
ByMiles has been first class in providing my insurance needs. The lockdown has proven that paying per mile is extremely cost effective. Reviewed on: 29th July 2020
Tim's avatar
Tim

Great car insurance

5
The policy is excellent value for low mileage car drivers like myself and i am completely protected Reviewed on: 29th July 2020
Michael Redfearn 's avatar
Michael Redfearn

My best ever decision

5
Economically, the best move this year! Reviewed on: 29th July 2020
Mick's avatar
Mick

Super Cheap

5
So far I am very happy with that insurance I'm saving a lot of money and the customer service is also good Reviewed on: 29th July 2020
Michael's avatar
Michael

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