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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Brilliant

5
I was so pleased to have found this company as I do not drive that many miles in a year. The service and customer care is second to none and they have saved me hundreds of pounds against other insurance companies. Recommended with confidence Reviewed on: 29th July 2020
Colin Hawthorne's avatar
Colin Hawthorne

Insurance that adds up and makes sense!

5
pay as you go insurance that makes sense. I am elderly and only use my car for shopping and going to hospital. I have saved alot of money by going with ByMiles. I would recommend them without hesitation. Reviewed on: 29th July 2020
Mr Airey's avatar
Mr Airey

Awesome

5
Excellent service definitely recommend to anyone. You keep a track of your own journeys and how much you are spending each month with the bymiles app! Why has this never been thought of before?! Reviewed on: 29th July 2020
Claire Quashie 's avatar
Claire Quashie

Amazing car insurance

4
Joined very recently and totally amazed at the payment on my monthly bill!! Simply fantastic! Reviewed on: 29th July 2020
Decima Rickard's avatar
Decima Rickard

Brilliant price

3
I was originally quoted an exaggerated price for my insurance renewal by my original car insurance. I seen the price that by miles offered me and couldn't believe it it has saved me so much and couldn't be happier I would recommend by miles to many overs. Reviewed on: 29th July 2020
James's avatar
James

My insurance was going up everywhere.

5
Basically I couldn't get my insurance of 5 years to drop lower their yearly premium, so I searched around and discovered by miles. A cheap, friendly and smarter but simple car insurance. ❤️☺️ Reviewed on: 29th July 2020
Luke Lainson's avatar
Luke Lainson

Already recommended to friends!

5
simple product that is exactly what the name suggests! easy to manage and make adjustments, and saved loads in comparison to traditional insurance policies. Reviewed on: 29th July 2020
luke j's avatar
luke j

Excellent Value For Money

5
This type of policy is perfect for people like myself who only use thier car in the evenings after work or at weekends. During furlough/lockdown i saved money that a normal policy wouldn't have. Definately recommended Reviewed on: 29th July 2020
SLisle88's avatar
SLisle88

Excellent idea & service

5
By Miles has filled a most important & overlooked gap In the Car insurance arena. The inflexibility & standardisation on all the other companies simply does not allow for any variation or individual need - or does so ineptly and at unfair & prohibitive cost. I found this company by searching determinedly and I’m so glad they are achieving a more visible position. What they offer is exactly what I needed at a very realistic price and , so far, their service and attention has been spot on. I have recommended them to many. Long May it continue. Reviewed on: 29th July 2020
Alison 's avatar
Alison

Fantastic insurance provider

5
This insurance provider is perfect for someone looking for cheap alternative car insurance specifically if you don't use your car everday. My premium/renewal quote has even reduced further after my 1st year with the company which is extremely rare. Reviewed on: 29th July 2020
Mike Thomas's avatar
Mike Thomas

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