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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13050 reviews)

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4.90

Based on 13,050 reviews, last reviewed 6th Sep 2025

33300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

By Miles is a good insurer By Miles was the cheapest for me last year. It was quick and easy to set up online. Reviewed on: 6th September 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13050)

Fabulous insurance

What a great idea to be able to have car insurance at such a low cost . I only drive short distances and this company allows me pay such a little amount that it has worked out so much cheaper x fabulous Reviewed on: 29th July 2020

Love

Brilliant, great customer service, I love live chat, they are friendly, helpful and knowledgeable. And love the concept, would definetly recommend Reviewed on: 29th July 2020

Modern insurance the way it should be

Helpful support, great tech, easy to use and a revolutionary way of insuring my car. Every time I've had to contact them they have been friendly, efficient and helpful and never made me feel like I have to jump through hoops. Reaching the end of my second year with them, it would take a significant price hike to make me want to even consider looking elsewhere. Reviewed on: 29th July 2020

Simple, 10/10 insurance

By Miles is by far the best car insurance I’ve used. It’s such a simple process and the customer service is 10/10 Reviewed on: 29th July 2020

Best car insurance ever

I had many other car insurance before but this insurance are the best. I would recommend that for the whole country. Reviewed on: 29th July 2020

Great flexible car insurance

Easy to register and get insured, easy instructions for set up. Flexible service for drivers that use their cars less Reviewed on: 29th July 2020

Excellent

This is the best value car insurance I've had. Luckily I didn't need to use it for any incidents so I cannot comment about that. Reviewed on: 29th July 2020

Simple , driver friendly service

I found ' By Miles' through the internet and was immediately sold by thier business model . Pay a set amount up front and then simply pay as you drive , absolutely simple and easy to understand for anyone from a new driver to the older veteran of the road . If you don't drive then you pay no additional costs . I also love that the black box you install in the OBD2 reader , also is a vehicle tracker and a diagnostic code reader . I have used both and it's helped me find the car in a packed garage. I have recommended By Miles to.a number of friends that have only had good experiences to date . Will I continue to use this provider next year , undoubtedly so. Reviewed on: 29th July 2020

Fair Insurance, best price I've got, and handy app

I don't do many miles a year, but still get charged extortionate rates for my insurance. Bymiles works on a fair basis by charging exactly for your usage. It's also handy to look at your journeys on the app and see how efficiently your using your vehicle. I've been telling my friends and family to sign up when their renewals are due! Reviewed on: 29th July 2020

The fairest & most fit for purpose insurance policy EVER!

I simply love this insurance product for its absolute transparency, fairness and low cost for a low mileage driver like me! For the first time ever, I don’t feel line I’m being ripped off / anxious about fantasy mileage estimates that I either pay more than I need if I do less or risk being un-insured if I do too many . I Like the value added features like tapping into the car diagnostics. I must have recommended it to 20 people at least. Reviewed on: 29th July 2020

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By Miles: Car insurance reviews

33300% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review By Miles: Car insurance now

By Miles Car insurance reviews (13050)

Fabulous insurance

Love

Modern insurance the way it should be

Simple, 10/10 insurance

Best car insurance ever

Great flexible car insurance

Excellent

Simple , driver friendly service

Fair Insurance, best price I've got, and handy app

The fairest & most fit for purpose insurance policy EVER!

Review By Miles: Car insurance now

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