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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

SO SIMPLE AND EASY TO DO

5
WHEN YOU CALL UP YOU GET THRU VERY QUICKLY TO A FREINDLY OPERATOR WHO IS UNDERSTANDING OF ANY QUERY WEB SIT E IS SIMPLE HAD TO CHANGE MY CARD PAYMENT RECENTLY DID IT ON COMPUTER SO SIMPLE !!!!!! Reviewed on: 29th July 2020
KIM's avatar
KIM

Best insurance Iv ever found

5
I would recommend my miles to anyone who pays a fortune for car insurance, when you barely drive. I really wish I’d have k own about these earlier as I’m saving more then half on My car insurance. Reviewed on: 29th July 2020
Kayler Parsons's avatar
Kayler Parsons

Wish I knew...

5
Of this company sooner! I have no plans to seek alternative insurance companies. I’m very happy with the customer services, they respond in such a timely manner and are always professional and supported. Reviewed on: 29th July 2020
Njassal16@gmail.com's avatar
[email protected]

Fab!

5
Brilliant policy and helpful staff. App is great too Reviewed on: 29th July 2020
Eve's avatar
Eve

Another happy customer!

5
Very cost effective, simple, easy to use. All info easy to check in the app Reviewed on: 29th July 2020
Jack's avatar
Jack

Excellent for service

5
I give these a 5* my second year insured and I have saved a lot. Good for people who isn't driving long journeys every day u decide how much you want to pay by how much u drive Reviewed on: 29th July 2020
Wayne Devlin's avatar
Wayne Devlin

Perfect for me

5
I don’t use my car on a regular basis and so looking for pay as you go insurance was important to me. ByMiles has been fantastic - the tracker was easy to install due to the clear steps provided, the app works perfectly and I’ve been able to speak to a member of the team easily when needed. I’ve also recommended to family members who have adopted it. Excellent service and I will continue for my third year with ByMiles. Reviewed on: 29th July 2020
Bob T's avatar
Bob T

Great service

5
Easy to use simple and organised Reviewed on: 29th July 2020
Chris Thompson 's avatar
Chris Thompson

Fairer System of Charging and Fraction of the Cost of Others

5
Until I discovered By Miles and their much fairer system of charging I was paying other insurance companies far more than was reasonable for years!. Reviewed on: 29th July 2020
Laurence Conway's avatar
Laurence Conway

Outstanding

5
I love this pay as u go car insurance. Even with 3 points it is amazingly cheap. I love it! Reviewed on: 29th July 2020
Natasha 's avatar
Natasha

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