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By Miles: Car insurance reviews

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4.90
Based on 13,050 reviews, last reviewed 6th Sep 2025
33300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

By Miles is a good insurer By Miles was the cheapest for me last year. It was quick and easy to set up online. Reviewed on: 6th September 2025
Joyce 's avatar
Joyce

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13050)

Great Car Policy

5
My mileage each year is quite small so paying an initial low annual premium and then being charged per mile is ideal for me. I like the App showing all my journeys and the cost is great. The online chat with Customer Service is also great, so all in all I'm very pleased. Thank You Reviewed on: 29th July 2020
John Richardson's avatar
John Richardson

Unbelievable insurance 5 star

5
I don’t think I’ll be going back to another insurer! The best I’ve come across in 10 years, to only be charged for the miles you drive is fantastic- you’ve saved us at least £40/£50 a month! Thank you Reviewed on: 29th July 2020
Naz's avatar
Naz

Simple and sensible

5
Second car insured through them - best value and best customer service Reviewed on: 29th July 2020
Mike J's avatar
Mike J

Fantastic

5
Reliable, less Cost and you can monitor your miles & Costs Through the APP in your phone. Reviewed on: 29th July 2020
Malik's avatar
Malik

Cheap as chips for low mileage drivers

5
easy to join easy to install hardware in car also does engine check really good Reviewed on: 29th July 2020
Fran Curley's avatar
Fran Curley

Car insurance for the future

5
As a driver of 10 years I’m sick of traditional insurance companies always hiking up the prices and penalising you for things like being a freelancer even when your licence is clean and you haven’t made a claim. ByMiles is truly changing the game of car insurance, innovating the traditional and catering to my generation. I hope their presence on the market proves to be a real disruptor to the household names of car insurance. I can’t recommend ByMiles enough and feel that there is no one more deserving for this award than them. Reviewed on: 29th July 2020
Saira's avatar
Saira

Amazing cheap insurance

5
This insurance is perfect for me fo work and social I only pay for what I use Reviewed on: 29th July 2020
Kelly Townend's avatar
Kelly Townend

Modern, Smart, Responsive, Fair Price, Excellent Customer Service.

5
I like everything about this, from the plugin controller to the app to the fab customer service. It is affordable for me as I don'T put loads of miles on one vehicle. I pay as I go pretty much. Reviewed on: 29th July 2020
Benjamin Whitehouse's avatar
Benjamin Whitehouse

Amazing service.

5
By miles are by far the best insurance company for communicating with their customers I have ever known. They advise me of my monthly bill on the first of the month, the black box they sent me is brilliant and I am recomending them to all my low mileage friends. Reviewed on: 29th July 2020
Gregory Sheldrake's avatar
Gregory Sheldrake

Simple

4
I hardly drive my car so being able to only pay for when i use it saves Me so much, very simple to do and I love that I get told how much my drive cost me straight away Reviewed on: 29th July 2020
Rachel 'Percy' Passmore's avatar
Rachel 'Percy' Passmore

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