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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent and friendly service

5
Was recommended By Miles by a family member and have been very pleased with the service so far. Was easy to install the tracker (which came in some excellent packaging I have to add) and the app has been easy to use and keep track of. Also appreciated the helpful email during lockdown about getting back on the road and what to watch out for from other drivers. Overall a great experience. Reviewed on: 29th July 2020
J Bastable's avatar
J Bastable

Great car insurance

5
Paying for car insurance by mileage has been great due to COVID and working from home my bill has decreased whereas I would have paid a lot more with a normal insurance policy. It is easy to track how many miles I have done and how much my bill will be! I haven’t needed to contact by miles so I haven’t been able to review the customer service but so far I am happy with the service provided Reviewed on: 29th July 2020
Victoria-1's avatar
Victoria-1

Great company

5
I switched recently to By Miles and I am saving a fortune. Giving me extra money to save and spend on my family. Thanks! Reviewed on: 29th July 2020
Ceri Hillier's avatar
Ceri Hillier

simplicity of useage...

5
It is so straightforward to use and By Miles keep you updated regularly on ones account. It is ideal for me as a low milage user. The App. is very informative and keeps you up to date. Thanks. Reviewed on: 29th July 2020
Tim Cheung's avatar
Tim Cheung

By miles is a very good and a reliable iinsurance

5
Since I started with bymiles I have never have any problems they are very good in communicating and they can always solve all the problems by giving you good advises Reviewed on: 29th July 2020
Edith's avatar
Edith

Pay as u go.

5
Just pay for the journeys you make, not the ones you don't. Makes absolute sense! Reviewed on: 29th July 2020
Roger Townsend's avatar
Roger Townsend

Excellent

5
So far it’s been an efficient and effective process and with so little commute, the savings go a long way in the current scenario Reviewed on: 29th July 2020
Sri's avatar
Sri

A hidden gem for low mileage users

5
Bymiles offer a great insurance product packaged with itemised per usage billing. Helps me keep track of where I have been and cost of insurance is as per usage and distributed over the year automatically. Reviewed on: 29th July 2020
MG's avatar
MG

Best insurance

5
I like haveing by miles as a insurence provider as it so simple and app is so easy to use the insurance is very confident as you only pay what you use by having a simple easy app yiu can keep track of how much you spend that that month Reviewed on: 29th July 2020
linda 's avatar
linda

great pay per mile insurance

5
very impressed with this modern variation of insurance policy perfect for me as a low mile user for long periods each year and simple to pay a part of insurance upfront and then per mile thereafter at the end of each month very easy to install and a great app to check usage and also checks car issues via the cars same port Reviewed on: 29th July 2020
Paul Davies's avatar
Paul Davies

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