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By Miles: Car insurance reviews

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4.90
Based on 13,050 reviews, last reviewed 6th Sep 2025
33300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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Latest highest rating:

5

By Miles is a good insurer By Miles was the cheapest for me last year. It was quick and easy to set up online. Reviewed on: 6th September 2025
Joyce 's avatar
Joyce

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

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By Miles Car insurance reviews (13050)

Perfect insurance for low mileage drivers and home workers

5
I've never done a lot of mileage in my cars, but would always overstate my estimate to make sure I don't go over it and get charged more money later, however this year I stumbled on 'By Miles'. I was given a low figure to insure my car year round when it's not being used, and only have to pay for the miles I do each month (thanks to the refer a friend code, this has cost me nothing so far with plenty of credit remaining). The tracker was plug and play - set up in a couple of minutes, and has been very accurate with my mileage - it's only concerned with mileage, not how well or how fast you drive. The app has been surprisingly good: - I get a notification of my mileage and cost every time I drive, which also includes information such as start and finish postcodes (with timestamps), distance travelled, and the route I took. - Monthly statements are viewable, and I can easily check my remaining free mileage. - All my policy details are available and I have the ability to make policy changes through the app up to 3 times at no extra cost. - I can find the last known location of my car using the Find My Car feature, and can even view any fault codes on the ECU via the tracker. Ultimately I'm glad I found By Miles and took the chance on them because this policy suits me far better than any previous ones, and it's just been a much better experience than taking out car insurance usually is. I'd recommend this company to anyone not doing high mileage, and everyone who is now working from home who no longer has to worry about commuting in their car every day. Please use my referral link for £50 free mileage credit when you take out a policy: https://bymiles.co.uk/refer/HY54VCK Reviewed on: 29th July 2020
Arutayro's avatar
Arutayro

Extremely efficient, professional and with no hard sell. Would recommend

5
Simple but effective full cover motor insurance policy which is competitively priced for drivers that drive limited miles. Worth considering. Reviewed on: 29th July 2020
Carlo's avatar
Carlo

Easy to use, very competitive price !

5
As I only use this car as a second car I do not cover a great mileage over the year, another great feature is the information provided by the app I know exactly what each journey has cost and if there any problems with the car as these are flagged up as fault codes. The company keeps in touch on a regular basis providing useful information and updates. Reviewed on: 29th July 2020
Lee Harling's avatar
Lee Harling

This insurance is just made for us on low mileage

5
Our previous insurance was not interested in our low usage of our car By miles is made for us Reviewed on: 29th July 2020
Dr B.Weinbaum's avatar
Dr B.Weinbaum

Nothing on the market as good!!!!

5
First year but By Miles has been outstanding, advising me through the virus situation and giving advice on vehicle protection during the 'Shut Down'. Myself and others should have no reason to change our Insurer on renewal. You are a fresh breeze to the Insurance Industry. Reviewed on: 29th July 2020
m rayment's avatar
m rayment

hassle free insurance which is ideal for low mileage drivers

5
hassle free insurance which is ideal for low mileage drivers Reviewed on: 29th July 2020
BEEFMARKY's avatar
BEEFMARKY

Great and fair insurance for low mileage users

5
I found customer service was great I got my tracker quickly and Installed with clear instructions. The app is very good for tracking your miles and planning your journeys with cost per journey. It's giving me a cheaper alternative to other car insurance where you pay the same as someone who uses there car much more,this is much fairer. Reviewed on: 29th July 2020
Carol Mckeever's avatar
Carol Mckeever

Great base price - and then pay as you drive - who needs any more from a policy?

5
I have been very impressed with customer services -- both using the app and on the phone. Oh and it's miles cheaper for a low-mileage user like me! Reviewed on: 29th July 2020
Ian's avatar
Ian

Good service to setup your insurance, hassle free

4
Had a near to perfect experience in setting up my car insurance although there were a few niggles along the way partly due to the fact I ran 2 insurance quotes in success. Although the issue was resolved quickly. Qudos! Reviewed on: 29th July 2020
Muhammed Pandor's avatar
Muhammed Pandor

Better by miles

5
Great idea for low mileage drivers. No hassle, great communications, service and prices. Reviewed on: 29th July 2020
David Beaton's avatar
David Beaton

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