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By Miles: Car insurance reviews

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4.90
Based on 13,050 reviews, last reviewed 6th Sep 2025
33300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

By Miles is a good insurer By Miles was the cheapest for me last year. It was quick and easy to set up online. Reviewed on: 6th September 2025
Joyce 's avatar
Joyce

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13050)

innovative new way for car insurance

5
Very environmental as makes me think twice about whether I need to drive somewhere or whether I can use public transport/ cycle. Also first time in 10 years of driving where I haven't had to call at the renewal date for a better price as they have already reduced the premium beforehand. Reviewed on: 29th July 2020
Jimmy Chik's avatar
Jimmy Chik

Unbelievable Policy and Customer Support

5
A person by the name of Frank... Helped me despite a few complications. He honoured his promises, he took ownership of my situation and he literally went out his way to resolve a few issues on my end. I was left stunned by this level of professionalism, enthusiasm and care. He represented By Miles with such integrity, with such patience, I can't help but tell others about my experience. Yes, the policy of ByMiles and what they offer for low mileage drivers like me, not only helped me save hundreds and hundreds of pounds, but when there's also a team of assistants who go out their way for you, it's a pleasure. Truly a pleasure. Thanks again Franko, And wish you all the best!! Reviewed on: 29th July 2020
Ray's avatar
Ray

value for money

5
I have found ByMiles great value for money, easy to set up car insurance and very straightforward to attach to car etc. find it very useful that there's a smartphone app so you can also track your miles. would definitely recommend! Reviewed on: 29th July 2020
Dana templeton's avatar
Dana templeton

Most fair insurance scheme

5
To pay by the miles you drive is so sensible and under lockdown has saved us so much money. Reviewed on: 29th July 2020
Matt's avatar
Matt

Tech & Customer focused Champions!

5
Who doesn't want On-Demand Car insurance so you only pay when you drive? Reviewed on: 29th July 2020
Richard K's avatar
Richard K

Busines model interesting

5
I feel that the price paid is fair with this modality that they use when paying per km Reviewed on: 29th July 2020
eliane's avatar
eliane

Money smart insurance!

5
Perfect insurance for those who don't clock up many miles Reviewed on: 29th July 2020
Peter Matthew's avatar
Peter Matthew

Perfect

5
This insurance was perfect for me as I hardly ever drive my personal car due to having a company van. No hidden charges and the app is very simple and easy to use. Reviewed on: 29th July 2020
Mo's avatar
Mo

Brilliant company and very affordable.

5
I have been with by miles since feb and I have loved the idea of paying by miles it works out a lot cheaper than any quotes I got at the time of my renewal, a family member has recently signed up to and it’s great idea for the free miles for just recommending someone’s. Overall very happy! Reviewed on: 29th July 2020
Josie Grove's avatar
Josie Grove

Great value and website

5
This has saved us a lot of money and I like how user friendly the website and app are :) Reviewed on: 29th July 2020
Tommmmmm's avatar
Tommmmmm

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