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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Very cost effective for new drivers

5
Brilliant staff and always happy to help with anything, brilliant idea for new young drivers. Reviewed on: 19th August 2022

Great

5
Great upfront cost and Great customer service A1 Reviewed on: 19th August 2022

By seeing what each journey is costing you, it encourages you to cut costs

5
Firstly it was £300 cheaper than the next cheapest quote (33% less!!!). Secondly I think it will actually be even cheaper as I realise now that I might not even drive the 6000 miles that I always quote on my insurance policies, based on the miles I’ve driven so far in month 1. This means I will pay even less as they only charge for miles I actually drive. Also by being able to see the cost of every journey I make in the car, it is actually encouraging me to walk on short journeys and sometimes cut out unnecessary journeys completely! 10/10 for this company, ticks every box for me! Reviewed on: 19th August 2022

Great insurance company

5
Very fair and easy to sign up. I will recommend this insurance company Reviewed on: 19th August 2022

by miles, by you.

5
Iv been with By Miles for a couple months now after a unfortunate crash, by miles was fundamental to me getting an affordable insurance plan. The flexibility of By Miles is the key factor of this review, from saving money on the insurance for people who don’t drive often to giving people who do a great way to manage their travel and money. a great service all around, couldn’t be happier! Reviewed on: 19th August 2022

Great value and service.

5
I have always shopped around for the best car insurance for my age and location. Miles has always been the winner by miles. Reviewed on: 19th August 2022

New idea is me.

5
Great product with potential to save money. What more could you wish for. Reviewed on: 19th August 2022

Satisfied so far.

5
I've not been with them for longboat I like the way they operate. Reviewed on: 19th August 2022

Excellent Insurer Wish I found them sooner

4
Wish I found them sooner Buy miles insurance policy made insure my car so much easier and cheaper than other insurance as they remove the added expense You pay wild not driving the car with other traditional insurance. The signup process was very easy and I actually done it all via my mobile phone with no issue Reviewed on: 19th August 2022

Value for money

5
Brilliant idea for those who don’t travel long distances. Reviewed on: 19th August 2022