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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

A revolution!

5
By Miles Insurance is such a good idea put into a real business. After an initial payment, you pay for mileage used and don’t pay if you don’t use your car - in my opinion, what’s not to like? Love the concept and love the reality. Reviewed on: 13th September 2019
Fran's avatar
Fran

Love it

5
So glad I found out about pay by miles it has saved me so much money every month I would recommend it to anybody and it’s the best decision I have made and I have no regrets Reviewed on: 13th September 2019
Janet Cooksley's avatar
Janet Cooksley

excelent service

5
very easy to organise insurance everything was explained by a very confident of staff i did not know this type of policy exsisted i would reccomend it for low mileage drivers Reviewed on: 13th September 2019
vic's avatar
vic

Why By Miles

5
Best value insurance for low mileage drivers plus excellent customer service. Reviewed on: 13th September 2019
carol martin-sperry's avatar
carol martin-sperry

Affordable insurance

5
Good customer service Fair price Reviewed on: 13th September 2019
Victor Khvan's avatar
Victor Khvan

Excellent insurance

5
Very good way to insure your car if you are not a high mileage driver Excellent Reviewed on: 13th September 2019
Valerie Geiregger's avatar
Valerie Geiregger

Easy to set up

5
I have only been with them for a few months and haven't made any claims. The insurance was easy to apply for, and the device that gets plugged into the car is easy to fit. As I don't do a lot of miles this should work out cheaper for me. Reviewed on: 13th September 2019
Jacqui's avatar
Jacqui

Why do insurance any other way?

5
This is the way to go with insurance. Others are so expensive regardless if I'm using my car or not. Reviewed on: 13th September 2019
Scott McWilliam's avatar
Scott McWilliam

A breath of fresh-air in the Car Insurance Industry.

5
Very helpful and courteous on the telephone. I have two cars one of which is only on the road for the Summer months. By Miles were able to create a policy to cover my particular needs. That's what I call service. Reviewed on: 13th September 2019
Michael Turner's avatar
Michael Turner

Great Insurers!!!

5
To simply put...Only pay for what you use! Reviewed on: 12th September 2019
Rabia Khan's avatar
Rabia Khan

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