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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great customer service and app at a fantastic price

5
Patrick in customer service was excellent in arranging my insurance. The app is amazing and tracks miles, average speed and top speed. The plug in tracker is easy to fit and instructions are given in the app specific to your car, which really helped. The tracker will be great if my car was ever stolen as well! I recommend By Miles to everyone I meet. Reviewed on: 14th September 2019
Suzanne Hughes's avatar
Suzanne Hughes

Best insurance for low mileage drivers

5
Brilliant service, easy to set up and plenty of support available. Reviewed on: 14th September 2019
Angela Bartholomew's avatar
Angela Bartholomew

Fast and friendly service

5
Very quick and easy to get through on the phone and the staff can’t do enough to help. Reviewed on: 14th September 2019
Elaine's avatar
Elaine

Great business model, great company

5
Very impressed with your company and the new business model. Very innovative !! Reviewed on: 14th September 2019
Raj Patel's avatar
Raj Patel

Only wish I found By Miles sooner

5
So far so good. Even recommended and told everyone about By Miles. Reviewed on: 14th September 2019
Steve Bourne's avatar
Steve Bourne

Why choose anyone else

5
How car insurance should be. Immediately appealed to me and should do to millions of other ‘part-time’ drivers. Simple to use app and great customer service. Reviewed on: 14th September 2019
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Miles Walker

Very good value for money

5
Very good service especially if your working locally save loads of money with Miles. Reviewed on: 13th September 2019
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Shakkeela

By miles for the win

5
I joined By Miles nearly a year ago and would thoroughly recommend. It's easy to set up the app is great and their customer service is excellent. As someone who uses their car for business use I find it really helpful to be able to track.my journeys using the app. I have quite high mileage due to work but I still managed to save money and have cheaper.months which is great. Give them a go ! Reviewed on: 13th September 2019
Annette's avatar
Annette

Great!

5
Love what byMiles are doing - saved me a fortune on insurance already! Reviewed on: 13th September 2019
Nick's avatar
Nick

Top insurance

5
I don’t tend to do too much driving and Miles only charges me by the mileage I do. It’s perfect for me and very cheap. Reviewed on: 13th September 2019
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Norm Walker

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