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By Miles: Car insurance reviews

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4.90
Based on 12,693 reviews, last reviewed 12th Mar 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Best way to save money if you don’t drive a lot. Best way to save money if you don’t drive a lot. Very easy to setup to get you on road.(To get £100 free) copy and paste this link in your URL and it ... Read more Reviewed on: 20th February 2025
Ab's avatar
Ab

Latest lowest rating:

1

Absolute sham of a company. Absolute sham of a company. The underwriting insurer is UK Insurance. In the event of a claim you will speak to Auxillus (claims handler). Then UKI wi... Read more Reviewed on: 12th March 2025
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Liam S
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (12693)

Cheap and friendly

5
As I don't use my car very often the cost has been reduced massively compared to regular insurers. The live chat in the app has also made interaction a doddle Reviewed on: 10th September 2019
Ben's avatar
Ben

Super insurance

5
Since joining BY Miles I’ve benefited from cheap insurance due to how little mileage I’d do saving £££££. The app is brilliant and so easy to manage Reviewed on: 10th September 2019
Neil Bates's avatar
Neil Bates

5

5
Easy to access and transparency Reviewed on: 10th September 2019
David ogunwole 's avatar
David ogunwole

Why would you go anywhere else!

5
Prompt service! Good communication! Excellent value for money! Does what it says! No small print Reviewed on: 10th September 2019
Jess 's avatar
Jess

Less miles means less paperwork and less financial outlay

5
Finally insurance that is designed for the individual Reviewed on: 10th September 2019
Roger Forte's avatar
Roger Forte

Superb service, great cover at great price.

5
Amazing deal for low mile drivers! I've cut my Insurance cost by nearly £300. Protects NCD too. Reviewed on: 10th September 2019
Chima's avatar
Chima

Seeing clearly

5
It feels great to know that I am no longer being ripped off. I’m done with spending huge money for car insurance for fixed annual periods where a large chunk of the time there is low risk, the car is lying idle in the garage. Now I am happy paying for Insurance commensurate with the level of risk over time - the potential risk arising dude! ....when I am using the car. Thank you By Miles for no longer treating me as an idiot. Reviewed on: 10th September 2019
Sandra Lloyd-Williams's avatar
Sandra Lloyd-Williams

Seamless

5
My experience with By Miles has been amazing, I used to commute using my card but since changing jobs my car is sat on the drive. Now I am not using my car much it made much more sense to pay by the mile rather than paying a premium price, other companies wanted to charge me over £600 for my yearly insurance and with By Miles it's turned out at around £350 a year. The app is so easy to use and every time you have been out for a drive it sends you a notification with how much you have spent :) Reviewed on: 10th September 2019
Emily Pearson's avatar
Emily Pearson

Unique concept for those who drive less than the average motorist.

5
Excellent idea - would recommend to anyone! Reviewed on: 10th September 2019
Alison's avatar
Alison

Best ever

5
I've finally found a honest insurance company that only charge me for usage. Easy no hasstle fair honest great communication great app. Only called them once regards direct debit and call answered immediately by knowledgeable advisors Reviewed on: 10th September 2019
Margaret 's avatar
Margaret

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