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By Miles: Car insurance reviews

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4.90
Based on 12,695 reviews, last reviewed 11th Aug 2025
200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Low mileage driver As a low mileage driver By Miles coverage is ideal for me. Reviewed on: 11th August 2025
John Chapman's avatar
John Chapman

Latest lowest rating:

1

Absolute sham of a company. Absolute sham of a company. The underwriting insurer is UK Insurance. In the event of a claim you will speak to Auxillus (claims handler). Then UKI wi... Read more Reviewed on: 12th March 2025
Liam S's avatar
Liam S
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (12695)

The best

5
I joined by miles in February and I am very happy with the best car insurance company. Very easy to use superb customer service friends and family are fed up with me going on about how and why they should join bymiles. Thanks and keep up the good bymiles Reviewed on: 10th September 2019
Lemons's avatar
Lemons

easy to arrange and understand

5
Regular monthly contact and a premium that is in part directly linked to vehicle use Reviewed on: 10th September 2019
evelyn fudler's avatar
evelyn fudler

Hassle free

4
No issues at all. I know exactly how much I spend on my insurance every time I drive my car. I’ve not made a claim yet, so that part of customer service I cannot comment, Reviewed on: 10th September 2019
Hitesh Patel's avatar
Hitesh Patel

Excellent Company.

5
I have been driving for over 45 years. Bymiles is the best car insurance company I have dealt with. It's so easy to apply online,and the staff are so friendly. By miles are the best by miles. Reviewed on: 10th September 2019
Paul Battersby's avatar
Paul Battersby

No Nonsense!

5
Really easy to use website and app. Regular updates included. This company is showing up the insurance industry dinosaurs! Reviewed on: 10th September 2019
Irene's avatar
Irene

Fantastic service

5
The staff at By Miles have always been helpful and efficient when we've spoken to them. By Miles is a brilliant and convenient way to insure your car. I would definitely recommend them to family and friends. Reviewed on: 10th September 2019
Abigail Waddell 's avatar
Abigail Waddell

Going that extra mile

5
Can do attitude following up and sign posting the customer. Reviewed on: 10th September 2019
Marcus O'Hara's avatar
Marcus O'Hara

Policy Price

5
It was easy to buy online and very reasonable priced. Find the app very good, overall this is the best car insurance we have ever bought. Reviewed on: 10th September 2019
Lizzie Greaves's avatar
Lizzie Greaves

Ideal car insurance for low mileage users

5
I had been quoted £700 for car insurance. I only do about 5000 miles a year and was delighted when going on a comparison site found ByMiles insurance. They even gave me a better price as I had been an additional driver previously. Would definitely recommend this to family and friends. Reviewed on: 10th September 2019
Glynis Depkin's avatar
Glynis Depkin

Great to track your spending

5
Great if you drive little or want to have control over your spending, Great company to use if you don't drive often or don't want to pay extra for paying monthly. Reviewed on: 10th September 2019
Joel Newall's avatar
Joel Newall

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