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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

ByMiles review

4
I’m very happy with customer service and insurance overall. Communication is great. Reviewed on: 10th September 2019
Agata Grudniewska's avatar
Agata Grudniewska

Cheaper insurance

4
Easy to set and cheaper insurance premium than my previous insurance Reviewed on: 10th September 2019
Bee's avatar
Bee

Great insurance and pay monthly for miles - perfect !!

5
Really think this is a great company to get insurance with - low premiums and just pay for miles. You are also easily able to call and speak to someone - I had a cracked windscreen and it was all sorted quick and efficient - couldn't recommend them enough !! 6 Stars !! Reviewed on: 10th September 2019
Donna Louise's avatar
Donna Louise

Great help to insurers

5
Great and very reasonable prices to insure your car or even a second car with manegable prices which are are very reasonable compared to other big greasy insurers. Reviewed on: 10th September 2019
Joseph Soliman's avatar
Joseph Soliman

Amazing find for drivers who don't drive much.

5
I've saved hundreds this year . It also makes me think twice about longer journeys so great for the environment too. Reviewed on: 10th September 2019
Rebekah's avatar
Rebekah

Car insurance quote with a huge difference ?

5
It's the best, BY MILES ! I have made a huge savings on my income compares to the last 3 years since I have been using them. I absolutely recommend their scheme. It's the future. The concept is tailored to you. It's just brilliant, BY MILES Reviewed on: 10th September 2019
Zine Shobayo Zamorano's avatar
Zine Shobayo Zamorano

Excellent for low milage driver

4
Good price, high quality coverage, good customer service, great app, well worth checking your quote Reviewed on: 10th September 2019
Jus Holm's avatar
Jus Holm

The best car insurance I've ever used

5
The customer care is amazing, responsive and helped me set up the tracker. The rates are excellent, particularly as I don't drive a great deal. I switched from Admiral and frankly I'm never using another car insurance company again! Reviewed on: 10th September 2019
Melanie Roussel's avatar
Melanie Roussel

Fab insurance

5
Exactly what I was looking for as a driver who dose not put many miles in a car Reviewed on: 10th September 2019
Martin 's avatar
Martin

It's basically what one expects insurance to be, simple, easy and cheap. No Corporate conspiracy but basic, flexible and straightforward. .

5
It's a breath of fresh air after the years of the suffocating corporate market Reviewed on: 10th September 2019
Mongie Mabuza 's avatar
Mongie Mabuza

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